NHTSA recall 20V-712: Steering

Volkswagen Group of America, Inc. · Reported November 17, 2020 · 2 affected model years

Steering recall

Do not drive20V-712
November 17, 2020 · Volkswagen Group of America, Inc.
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Safety risk
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Recall details

NHTSA campaign number20V712000
ManufacturerVolkswagen Group of America, Inc.
Report dateNovember 17, 2020
ComponentSteering
Fixed over the airNo

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

View on NHTSA.gov ↗

Affected vehicles

Related steering recalls

Steering recall

25V-526
August 13, 2025 · Volkswagen Group of America, Inc. · 2025 Volkswagen Tiguan

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. A tie rod bolt on the rear axle assembly may be loose, which can lead to a loss of vehicle control.

Steering recall

21V-852
November 3, 2021 · Volkswagen Group of America, Inc. · 2021 Volkswagen ID.4

Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.

All steering recalls →