NHTSA recall 20V-766: Back Over Prevention

Subaru of America, Inc. · Reported December 10, 2020 · 2 affected model years

Back Over Prevention recall

20V-766
December 10, 2020 · Subaru of America, Inc.
Problem
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

Recall details

NHTSA campaign number20V766000
ManufacturerSubaru of America, Inc.
Report dateDecember 10, 2020
ComponentBack Over Prevention:Display Function
Fixed over the airNo

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

View on NHTSA.gov ↗

Affected vehicles

2020 Subaru Legacy6 recalls total2020 Subaru Outback6 recalls total

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