NHTSA recall 22V-189: Steering

Mercedes-Benz USA, LLC · Reported March 25, 2022 · 2 affected model years

Steering recall

22V-189
March 25, 2022 · Mercedes-Benz USA, LLC
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Safety risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Recall details

NHTSA campaign number22V189000
ManufacturerMercedes-Benz USA, LLC
Report dateMarch 25, 2022
ComponentSteering: Steering Wheel/Handle BAR
Fixed over the airNo

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

View on NHTSA.gov ↗

Affected vehicles

2021 Mercedes-Benz AMG CLS5310 recalls total2021 Mercedes-Benz AMG E5315 recalls total

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