NHTSA recall 23V-744: Electrical System

General Motors, LLC · Reported November 6, 2023 · 3 affected model years

Electrical System recall

Over-the-air fix23V-744
November 6, 2023 · General Motors, LLC
Problem
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Safety risk
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Recall details

NHTSA campaign number23V744000
ManufacturerGeneral Motors, LLC
Report dateNovember 6, 2023
ComponentElectrical System: Instrument Cluster/Panel
Fixed over the airYes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

View on NHTSA.gov ↗

Affected vehicles

2024 Buick Encore GX2 recalls total2024 Buick Envista2 recalls total2024 Chevrolet Trax1 recall total

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