NHTSA recall 25V-337: Electrical System

Ford Motor Company · Reported May 23, 2025 · 1 affected model year

Electrical System recall

25V-337
May 23, 2025 · Ford Motor Company
Problem
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
Safety risk
A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
Remedy
The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.

Recall details

NHTSA campaign number25V337000
ManufacturerFord Motor Company
Report dateMay 23, 2025
ComponentElectrical System: Instrument Cluster/Panel
Fixed over the airNo
View on NHTSA.gov ↗

Affected vehicles

2024 Lincoln Nautilus7 recalls total

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