2019 Cadillac XTS owner complaints
6 complaints filed with NHTSA, including 1 crash, 0 fires, 0 injuries and 0 deaths.
Problems by component
Recent complaints
October 21, 2026Steering
The contact owns a 2019 Cadillac XTS. The contact stated that while driving 20 MPH, the vehicle lost power steering functionality, and the steering wheel became difficult to turn, and the contact pulled over to the side of the road. Upon turning off and restarting the vehicle, the power steering operated as intended. The contact associated the failure with NHTSA Campaign Number: 19V086000 (Steering). The failure mileage was 109,133.
June 10, 2025Power TrainEngine
currently experiencing transmission shuddering — likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research I’ve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The shuddering has caused the vehicle to slow down or speed up when at cruising speeds. There were no warning lights nor messages, but I've started to experience the issue/symptoms for about a month now. Which came out of nowhere. Recently, I replaced the transmission cooler line and performed a drain and fill, but the shudder continues.
October 18, 2024Air BagsSeats
The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.
October 18, 2024Tires
The tire tech at Walmart was attempting to remove the tire when the side wall just blew out on my Yokohama 245 /40 20 tire.
January 2, 2021Service BrakesCrash
BRAKES FAILED TO COMPLETELY STOP THE VEHICLE ONCE WHEN BACKING OUT OF A PARKING SPOT AND AGAIN WHEN PULLING INTO A PARKING SPOT