2026 Chrysler Pacifica owner complaints
17 complaints filed with NHTSA, including 2 crashes, 2 fires, 1 injury and 0 deaths.
Problems by component
Forward Collision Avoidance2 Service Brakes, Hydraulic2 Recent complaints
September 3, 2026Power TrainEngine
When driving on freeway the vehicle overheated and engine warning light flashed and had to come to stop at side of freeway. The vehicle had lost its coolant from a rear heater hose connection. The car was towed to dealer and the repair comment was that a part was deformed from mis-assembly (or words to that effect) - rear heater core fitting clip distorted causing hose come of the core. This was an early life failure.
August 26, 2026Unknown or OtherFire
On 8/9/2026, two days after purchasing the aforementioned brand-new vehicle (8/7/2026), the vehicle experienced a fire in the undercarriage below the engine while I was driving with my wife and our [XXX] daughter in the vehicle. While driving in traffic, we noticed a strong smell that appeared to be burning rubber but did not initially realize the vehicle was on fire as the smell dissipated. There were no warnings or other signs of a problem. A Good Samaritan driving a truck observed the situation, turned around, followed us, and flagged us down at a gas station to alert us that our vehicle was on fire. We immediately stopped and inspected the vehicle. We took photographs documenting the veh
August 21, 2026Seats
The contact owns a 2026 Chrysler Pacifica. The contact stated that on the day of purchasing the vehicle, the contact tested the electronic motor resistance-sensing system for the third-row seats; however, the seat failed to stop and reverse and continued to move. The contact attempted to stop the seat from moving forward, but the seat overpowered the contact, who then moved out of the way. The vehicle was taken to the dealer, where the automatic seat feature was disabled. The vehicle was not repaired. The manufacturer was notified of the failure but denied the replacement or buyback request. The failure mileage was approximately 230.
July 24, 2026Electrical SystemService BrakesForward Collision AvoidanceCrash
I was traveling on the DC beltway (interstate), it was raining and the temp was in the low 50s. The vehicle in front of me hit their brakes pretty hard. I started braking firmly myself. I heard an alarm sound and I believe the anti-lock braking activated, and the van began automatically braking itself. I was brought to a complete stop on the interstate by the van. The vehicle ahead of me accelerated again and I stepped on the gas to get going again and it wouldn't move. At all. I kept pressing on the gas to get going and the van wouldn't move. Meanwhile traffic behind me is gaining on me and I was rear-ended. After being hit I tried to move it out of the travel lane and it still wouldn't mov
July 21, 2026Air Bags
The contact owns a 2026 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the parts were ordered. The contact stated that parts were ordered two months ago, and the parts had not yet been delivered. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure.
This page combines NHTSA records for: Pacifica, Pacifica AWD.