2020 GMC Sierra 2500 owner complaints
80 complaints filed with NHTSA, including 1 crash, 4 fires, 1 injury and 0 deaths.
Problems by component
Forward Collision Avoidance5 Engine and Engine Cooling2 Recent complaints
October 27, 2026Service Brakes, HydraulicFire
The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving 65 MPH, there was a burning odor coming from the vehicle. The contact depressed the brake pedal, however, the vehicle failed to respond as needed. The vehicle was pulled over to the side of the road, coasted into a ditch, and went into a field before coming to a stop. After the vehicle came to a stop, the contact became aware that there was a fire behind every wheel, and the flames had spread to the grass. The fire was self-extinguished. The contact referenced NHTSA Campaign Number: 21V758000 (Service Brakes, Hydraulic); as the possible cause of the failure; however, the VIN was not included in the recall. The con
October 15, 2026Unknown or Other
Rear sliding window leak. Water stains on head liner unsure of addition damage.
October 13, 2026Power Train
The contact owns a 2020 GMC Sierra 2500. The contact stated that while stopped at a traffic light and making a left turn at approximately 20 MPH, the transmission failed. The vehicle was unable to exceed 10 MPH. The check engine warning light illuminated, and a dinging sound was heard following the incident. The vehicle shifted erratically, jumped gears, and made unusual noises. The contact associated the failure with NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was towed to the dealer for diagnosis. The dealer confirmed an internal transmission failure and clutch lockup, with DTC P2732. Additionally, the transmission fluid was burnt and contained metal shavings. The dealer co
October 7, 2026Structure
My rear spoiler roof area leaks. This is something GM knows about and has sent out memos to dealers. To fix this it’s around $1000. I think GM should fix a problem they have been well aware of for sometime.
September 24, 2026Power Train
A dealer "fixed" the P20EE code on this date, then the code came back a week later. Same dealer said they don't have qualified diesel technician, took vehicle to a 2nd dealer 9/22/2025, unable to determine cause of code. On 6/18/2026 same P20EE code came on again, took to dealer, dealer able to perform repairs on 7/30/2026 after ordering the correct parts. No on 9/23/2026 P20EE code is back.