2023 Infiniti QX50 owner complaints
4 complaints filed with NHTSA, including 0 crashes, 0 fires, 0 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance1 Recent complaints
July 24, 2025Unknown or Other
Component/system that failed: Panoramic sunroof glass on a 2023 Infiniti QX50. Date of Incident: July 21, 2025 at approximately 8am. Incident description: While my daughter was driving on the interstate at normal speed, the panoramic sunroof suddenly and spontaneously shattered. There was no impact, no visible object, and no warning. The explosion of glass was loud and violent. Safety risk: Thankfully, the sunroof shade was closed at the time of the incident. Had it been open, glass would have rained down inside the cabin, potentially causing serious or even fatal injuries. This was a terrifying failure with high risk to life and safety, particularly at highway speeds. Immediately after the
March 24, 2025Power TrainEngineFuel/Propulsion System
Vehicle is prone to stalling while on the road extremely dangerous starting issues after long trips
January 26, 2024Forward Collision Avoidance
The contact owns a 2023 Infiniti QX50. The contact stated while driving 28-29 MPH at nighttime, she noticed an animal in the roadway and decelerated. The contact stated that while the vehicle was approximately 2 ft. away from the animal, the vehicle made a loud sound, and the hood popped up and partially covered the windshield. The contact veered to the side of the road. The contact stated that she sat on a pillow in the front driver's seat, and she was able to drive to her residence at low speed. The vehicle was taken to the dealer the following morning. The dealer informed the contact that the vehicle was designed with the Pop-Up Engine Hood For Pedestrian Protection feature, in which the
October 23, 2023Fuel System, GasolinePower Train
The contact owns a 2023 Infiniti QX50. The contact stated that upon pressing the start button and starting the vehicle, the vehicle sputtered. While driving attempting to drive, the vehicle failed to move. There were no warning lights illuminated. The vehicle was towed to the local dealer, who was unable to duplicate the failure. While driving, the vehicle failed to accelerate properly. There was an abnormally loud grinding sound detected. The contact stated that the vehicle was stuck in first gear. The vehicle was towed back to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted by the contact’s attorney