2025 Mercedes-Benz AMG E 53 4MATIC+ owner complaints
4 complaints filed with NHTSA, including 0 crashes, 0 fires, 1 injury and 0 deaths.
Problems by component
Forward Collision Avoidance1 Recent complaints
May 16, 2026Power TrainElectrical SystemEngine
After being parked for several days at the airport, the vehicle turned on, but would not start. The instrument cluster had the following message, “Service required do not change transmission position”. I contacted Mercedes road side assistance who cannot access this parking level. They indicated I should push the car out of the lot and have it towed with a flat bed. After a review they had a software reset that is available after 40 minutes. They indicated to drive only outside, then to park and have the vehicle towed. If I drove further it could void the warranty. This scenario repeated multiple times over several months, including maybe five weeks in the shop in the first four months. Merc
October 30, 2025Electrical System
While driving, the instrument cluster and infotainment system displays intermittently go blank for 2-3 minutes. It appears that instrument cluster and infotainment systems crash and reboot. We have not noted any errors or warnings that may precede a failure. This has happened in this vehicle at least 5 times, in 2000 miles of driving. This presents a safety risk. No vehicle instrumentation is available when this happens. Vehicle instruments, including speedometer, blinker indicators, lane keep notifications, backup camera, etc are non-functional during the time it takes the screens to start working again. Dealer/MB has attempted to resolve repeatedly with no results. Dealer could not duplica
September 30, 2025Forward Collision Avoidance1 injury
As I entered a single lane roundabout the car suddenly stopped very abruptly. There was no imminent danger nor were there any cars coming through the roundabout. There was no reason to apply the brakes. Fortunately there was no car behind me otherwise there certainly would have been a rear end collision. I was jarred by the abrupt stop and sustained injury to my back. I will be notifying the dealer. The vehicle has not yet been inspected. There were no warning lights or messages prior to the incident.
February 26, 2025Electrical System
I received the new car on December 19-2024. The first time it was back at the dealership was December 21 for a computer malfunction. The screens shut down while driving. Since then, it has been back at the dealership #6 other times for the same issue, and they have not been able to fix things. Yesterday at a highway, it happened #6 times.