2020 Mercedes-Benz CLA-Class recalls

No safety recalls, 24 owner complaints. Official NHTSA data.

No recalls found for the 2020 Mercedes-Benz CLA-Class in NHTSA’s database.

0Recalls
24Complaints
1Crashes & fires reported
N/ANHTSA overall rating

Not every 2020 Mercedes-Benz CLA-Class is affected by every recall. Check your VIN to see open recalls on your exact vehicle.

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2020 Mercedes-Benz CLA-Class owner complaints

24 complaints filed with NHTSA, including 1 crash, 0 fires, 2 injuries and 0 deaths.

Problems by component

Back Over Prevention8
Electrical System8
Unknown or Other4
Engine3
Visibility/Wiper2
Service Brakes, Hydraulic2
Fuel/Propulsion System2
Steering2
Service Brakes1
Equipment1

Recent complaints

August 26, 2026Engine

The turbo and turbo charger is going out on my car

April 10, 2026Back Over Prevention

The back-up camara is stuck open on the trunk for more than 30 days now. When I put it in reverse the camara will show for about 5 seconds and then go back to the home screen. I brought this to the attention of my advisor and he said that its a known issue. If Mercedes knows this is an issue with the CLA250, they should offer a replacement instead of charging to fix a faulty component.

March 30, 2026Visibility/Wiper

While driving, the panoramic sunroof on my 2020 Mercedes-Benz CLA250 4MATIC shattered unexpectedly while fully closed. The interior sunshade was also closed at the time. There was no prior damage and no discernible impact. I did not observe or hear anything strike the vehicle. The fracture pattern shows no identifiable point of origin or impact and appears irregular and multi-directional, which is inconsistent with external debris. This appears to be a spontaneous tempered glass failure and raises safety concerns due to the risk of injury to occupants and driver distraction while operating the vehicle.

February 25, 2026Visibility/Wiper

Front Windshield Wipers run randonly when they are not turned on manually. I would be driving and for no reason (no rain or water on the windshield) the wipers would come on and would not turn off when I used the switch. There was no warning message on my auto dash. It was startling and caused confusion when they came on unexpectantly. My mechanic shared a XENTRY document regarding this problem on 4/25/23. Copies of the XENTRY report and my repair receipt are attached.

September 12, 2025Electrical SystemBack Over Prevention

My back up camera badge located at the trunk has been permanently stuck open for a few months now when I put car in reverse the screen shows my camera for 2 seconds then disappears and goes back to my Home Screen I brought to the dealer and they told me I need a new battery I replaced my battery paid almost 400 dollars and it still doesn’t work .

2020 Mercedes-Benz CLA-Class crash test ratings

VersionOverallFrontalSideRollover
2020 Mercedes-Benz CLA-Class 4 DR 4WDNot ratedNot ratedNot ratedNot rated
2020 Mercedes-Benz CLA-Class 4 DR FWDNot ratedNot ratedNot ratedNot rated

Driver aids on the tested 2020 Mercedes-Benz CLA-Class: electronic stability control standard, forward collision warning no, lane departure warning optional.

2020 Mercedes-Benz CLA-Class recall FAQ

Does the 2020 Mercedes-Benz CLA-Class have any recalls?

No recalls are currently listed for the 2020 Mercedes-Benz CLA-Class. Check again before buying, as new recalls can be issued at any time.

What are the most common 2020 Mercedes-Benz CLA-Class problems?

Owners have filed 24 complaints with NHTSA. The most reported area is back over prevention (8 reports), followed by electrical system.

Is the 2020 Mercedes-Benz CLA-Class safe?

NHTSA has not published an overall crash test rating for the 2020 Mercedes-Benz CLA-Class.

How do I get a recall fixed on my 2020 Mercedes-Benz CLA-Class?

Contact any authorized Mercedes-Benz dealer. Recall repairs are free, even if you are not the original owner or the warranty has expired.