2020 MINI Countryman owner complaints
6 complaints filed with NHTSA, including 0 crashes, 0 fires, 1 injury and 0 deaths.
Problems by component
Recent complaints
June 6, 2025SteeringEngine
use of USB on steering coulomb causes short and disables power steering while driving. Known issue yet customers still paying for repair. Motor mount, trans mission mount break, torn, causing potential fatal condition.
August 14, 2023Electrical SystemFuel/Propulsion System
At 11,336 my vehicle started shutting down when I was stopped at intersections, red lights, and in stopped traffic. The vehicle continued to do this until 40,817 when if finally shut down and would not restart and had to be towed back to the dealership. I began reporting the issue at 11,336 and continued to report it to the dealership and finally forced them to do a complete diagnostics at 12,667 to figure out why the vehicle was shutting down. The vehicle was extremely dangerous to operate and I had many near misses with my children in the car every time I had to start my dead car in traffic. Mini/BMW could not identify the problem and sent me on my way. Even at 40,917 miles and tsar engine
February 24, 2022Structure
TRUNK/REAR HATCH POWER LIFT WILL ENAGE IF KEY FOB HAS HATCH BUTTON PRESSED WHILE CAR IS IN DRIVE OR IN MOTION. HATCH WILL RAISE CREATING SITUATION WHERE OBJECTS CAN FALL OUT OF THE VEHICLE. DISCUSSION WITH DEALER REVEALED OTHERS HAVE SAME ISSUE ONLY ON THE COUNTRYMAN MODELS AND DEALER DOES NOT HAVE ACCESS TO FIX THE SOFTWARE.
December 23, 2021Tires
225 /45 R19 Uneven wear of the tires. Excessive wear inspite of brand new vehicle, 2 wheel alignments done on the vehicle in an attempt to stop the excessive wear of the tires. The Front right side tire collapsed causing my car to veer into a curb. The other three tires have less than 20% thread and the mileage in the vehicle is only 9000 miles. The vehicle was purchased new In June 2020 and came equipped with the tires. This malfunction and poor manufactured caused not only a financial problem In having to replace all four tires prematurely, but also place my safety and others are risk.
February 17, 2021Wheels
MY 2020 AWD MINI COOPER COUNTRYMAN WAS SOLD TO ME WITH "PERFORMANCE" TIRES; NO DISCLOSURE OF THIS FACT WAS PROVIDED DURING THE SALES PROCESS. SOON AFTER TAKING POSSESSION OF THE VEHICLE, ONE TIRE PICKED UP A NAIL CAUSING LOSS OF PRESSURE. DURING THE PROCESS OF FIXING THE PROBLEM, I LEARNED THAT THE VEHICLE HAD PERFORMANCE TIRES AS EVIDENCED BY THE SMOOTH TREAD AND LATER VERIFICATION FROM MY MINI SALES PERSON. BECAUSE I LIVE IN MARYLAND, A STATE WITH A DISTINCTIVE WINTER SEASON, MY RESEARCH CONFIRMED THAT PERFORMANCE TIRES (ALSO KNOW AS SUMMER TIRES) ARE EXTREMELY DANGEROUS IN COLD WEATHER. IT BECAME APPARENT THAT THE TIRES NEEDED REPLACED FOR MY SAFETY. I COMPLETED THIS AT MY OWN EXPENSE. I