2022 Polestar Polestar 2 owner complaints
305 complaints filed with NHTSA, including 1 crash, 0 fires, 0 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance9 Recent complaints
August 31, 2026Electrical SystemFuel/Propulsion System
When getting into the vehicle to drive, there are instances where one is unable to put the vehicle into drive. Center driver screen displays an issue “remove charge cable before start” and there is no charging cable connected to the vehicle. I have been put in situations in which I have been late to events, deliveries I had to drop off have been late, and I have been stuck/stranded in random places. Not just the grocery store parking lot or even at home, but peoples driveways while performing deliveries. I would imagine other drivers have been in similar situations. Polestar knows this is an issue and I was quoted $900 for a software fix (which could truly not lead to the fix if there actual
August 8, 2026Electrical System
Driver information display has not been turning on when car wakes from sleep on hot days, typically over 105 degrees and parked for over five hours. Driver unable to see current speed, current state of charge, etc. Display turns on, with no issues, the next morning or after the car is parked in the shade for more than 30 mins.
August 3, 2026Electrical SystemFuel/Propulsion System
Electric vehicle DC charging pins have defective insulator on its tip. The insulator freely rotates, is loose, and one has fallen off or can get stuck in charger handles. The easily detachable insulator, if not present, can cause shorting and arcing of high voltage at the charge port. Polestar has specified the charge port is an important safety related component in communications with them. With the defective charge port DC insulator easily falling off, this could lead to electrocution, fire at charge port due to melting pins from arcing, damage to charging station plugs. The service center the vehicle has been taken to claimed damage was caused by a defective charging handle at charger but
July 1, 2026Back Over Prevention
When starting the vehicle and placing it in reverse, the center screen was frozen and did not show the backup camera or other sfaety information. Safety was put at risk because reverse visiblity / backover prevention were impaired. Other functions such as reverse auto brake were likely unavailable, or a least unmonitored (rear cross traffic allert was definitely unavailable as it depends on the center screen). This was resolved by re-parking the vehicle and rebooting the infotainment system / center screen. It has not been independently reproduced or inspected, as it's presenting as random flakiness and the driver stopped and took troubleshooting steps (out of an abundance of caution). There
June 24, 2026Back Over Prevention
The rear view camera malfunctioned, despite complying with the recent recall. It is available for inspection upon request. Safety was compromised by reduced rear visibility due to the lack of a rear view camera. This is an intermittent issue, not reliably reproducible for a dealer or service center. There has been no third party inspection, and no warning. The failure correlated with switching drivers; this may be part of oingoing issues with the underpowered IHU not handling driver switching well. If you are trying to reproduce the issue on a sample vehicle, I encourage swapping a few times between two drivers.