2025 Polestar Polestar 3 owner complaints
79 complaints filed with NHTSA, including 4 crashes, 0 fires, 1 injury and 0 deaths.
Problems by component
Forward Collision Avoidance11 Recent complaints
September 23, 2026Seat BeltsForward Collision Avoidance
I was driving south on the Palisades Interstate Parkway and started to exit at Exit 9E when the automatic emergency brake engaged and the seat belt tensioners engaged. There were no vehicles in front of me or very close to me. The stop was jarring. There was no apparent reason for this to happen.
June 23, 2026Unknown or Other
Since taking delivery of the vehicle, multiple electronic and computer-related systems have failed or malfunctioned. Initial issues included unreliable phone synchronization, dropped phone calls, and failure of the driver memory profile system, including seat and side mirror memory settings. Over time, the problems have become more serious and now involve safety-related systems. The vehicle intermittently displays SOS system failure warnings. The center and steering wheel display screens have gone black while the vehicle is in operation, resulting in the loss of vehicle information and audio alerts. During these incidents, it is difficult or impossible to confirm the status of certain vehicl
June 16, 2026Electrical System
Unable to access brand new vehicle for several days. Would not respond to any keys (including the app). First tow company didn't have proper equipment. Spoke with Polestar support two days later and they sent out another tow company after trying some troubleshooting they suggested. Tow truck driver was able to get doors to open after jumping the 12v battery (which others have reported problems on). Upon starting vehicle, received electric system warning. Recommended to tow to nearest dealership.
June 2, 2026Electrical System
On-Board Charger not working on L2 charge
April 30, 2026Structure
I am submitting a complaint regarding my Polestar 3, which is subject to two open NHTSA safety recalls: 26V-037 and 25V-555. I attempted to have these recalls addressed on March 7, 2026, at Volvo Manhattan (an authorized Polestar service provider). Upon arrival, I was informed that no qualified Polestar technicians were available to service my vehicle, and I was told I would receive a follow-up call. No follow-up occurred. On April 30, 2026, I contacted the Polestar service desk at Volvo Manhattan again. I was informed that they currently have only two Polestar technicians, that they are unable to schedule a service appointment, and that no timeline can be provided for when recall service wi