2021 Porsche Cayenne Turbo S E-Hybrid recalls

1 safety recall, 24 owner complaints. Official NHTSA data.

1Recalls
24Complaints
0Crashes & fires reported
N/ANHTSA overall rating

Not every 2021 Porsche Cayenne Turbo S E-Hybrid is affected by every recall. Check your VIN to see open recalls on your exact vehicle.

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2021 Porsche Cayenne Turbo S E-Hybrid recall list

Electrical System recall

23V-841
December 13, 2023 · Porsche Cars North America, Inc.
Problem
Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Safety risk
An overheated outlet or charging cable can increase the risk of a fire.
Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.

2021 Porsche Cayenne Turbo S E-Hybrid owner complaints

24 complaints filed with NHTSA, including 0 crashes, 0 fires, 0 injuries and 0 deaths.

Problems by component

Unknown or Other8
Electrical System6
Air Bags4
Engine4
Power Train4
Service Brakes4
Forward Collision Avoidance2
Steering2

Recent complaints

June 27, 2025Air BagsUnknown or Other

Dashboard leather is separating and was told this could affect the airbag deployment in the case of an accident. Porsche dealership is asking 10k outside of warranty to replace the dash. If it was just cosmetic I could deal with it, but now that it is a safety concern for my passenger I feel forced to overspend. Even a reduced amount would help but a whole dash replacement sounds excessive to make sure the leather is not obstructing the airbag.

June 8, 2024Electrical SystemForward Collision Avoidance

Much like thousands of Cayenne drivers, I am constantly let down by an ongoing issue with Adaptive Cruise Control failures with an error message that reads, “Adaptive Cruise Control unavailable.” THIS MAY CAUSE SERIOUS INJURY OR DEATH IF NOT REPAIRED AS VEHICULAR COLLISION RATES INCREASE DRAMATICALLY TO NO AVAIL. Porsche dealers are notoriously recalcitrant about taking adequate responsibility for these failures. The cost of repairing Porsche’s poor craftsmanship is either prohibitive or they are disinterested in repairing these problems within an acceptable timeframe. It is long past due for the Federal government to intervene and compel Porsche to recall and repair their Adaptive Cruise Co

September 8, 2023Electrical System

I was driving the auto and parked in my garage without any indication of a fault. I attempted to start the car about 30 minutes later and the car would not start and gave an error message that said "change driver" I tried both keys and neither would allow the car to be started. There was no starter noise indicating a weak battery. I had to have the car towed to the dealer after the tow company found a way to unlock the drive shaft with a key that is part of the car service tools. I could not move the car if I had stopped on a roadside. The dealer had never seen this issue before. The car was in the shop for a week to correct the fault from March 23 to March 31. The dealer claimed it was a so

July 8, 2023Electrical SystemEngine

Problem with the hybrid system and the engine control system. Unit changed automatically and unexpectedly from battery power mode to engine power mode when on battery power mode only. This change is not supposed to happen. This failure happened when starting the unit, put on drive and starting to move forward. This failure caused the unit to charge forward with more power unexpectedly. Causing almost to collide. At the time of the failure “engine control system” warning and “e power not available” warning lid up. The unit has been for service for 10 times with the same warnings powering up. At this time the unit has been on service for almost four month.

October 12, 2022Air Bags

The car is notifying me that the drivers airbag is not working. the message that appears is: “Airbag system error, please visit workshop”

2021 Porsche Cayenne Turbo S E-Hybrid crash test ratings

VersionOverallFrontalSideRollover
2021 Porsche Cayenne Turbo S E-Hybrid SUV AWDNot ratedNot ratedNot ratedNot rated
2021 Porsche Cayenne Turbo S E-Hybrid Coupe SUV AWDNot ratedNot ratedNot ratedNot rated

Driver aids on the tested 2021 Porsche Cayenne Turbo S E-Hybrid: electronic stability control standard, forward collision warning no, lane departure warning no.

2021 Porsche Cayenne Turbo S E-Hybrid recall FAQ

Does the 2021 Porsche Cayenne Turbo S E-Hybrid have any recalls?

Yes. NHTSA lists 1 safety recall for the 2021 Porsche Cayenne Turbo S E-Hybrid. The most recent, filed December 13, 2023, concerns the electrical system.

What are the most common 2021 Porsche Cayenne Turbo S E-Hybrid problems?

Owners have filed 24 complaints with NHTSA. The most reported area is unknown or other (8 reports), followed by electrical system.

Is the 2021 Porsche Cayenne Turbo S E-Hybrid safe?

NHTSA has not published an overall crash test rating for the 2021 Porsche Cayenne Turbo S E-Hybrid.

How do I get a recall fixed on my 2021 Porsche Cayenne Turbo S E-Hybrid?

Contact any authorized Porsche dealer. Recall repairs are free, even if you are not the original owner or the warranty has expired.

This page combines NHTSA records for: Cayenne Turbo S E-Hybrid Coupe, Cayenne Turbo S E-Hybrid.