2023 Ram Promaster owner complaints
98 complaints filed with NHTSA, including 0 crashes, 5 fires, 0 injuries and 0 deaths.
Problems by component
Engine and Engine Cooling15 Forward Collision Avoidance9 Recent complaints
October 28, 2026Fuel System, Gasoline
The contact owns a 2023 Ram Promaster 2500. The contact stated that upon approaching the vehicle there was a puddle of fuel underneath the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the fuel tank had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 136,000.
October 19, 2026Fuel/Propulsion System
My 2023 Ram ProMaster 3500 Van has a fuel leak where the filler-tube goes into the gas tank. I believe others have reported the factory defect & safty hazard. The manufacturer and the dealer will NOT fix it without charging me over $2,500. The vehicle is out of its 3-year, 36,000-mile warranty, but I believe this factory manufacturing defect should be covered. The cost will discourage people from getting it fixed and could lead to major issues later. Jacksonville Chrysler, Jeep Dodge Ram Westside has my vehicle now.
October 18, 2026Steering
RAM is or was (I hope someone checks) still selling the part with the defective recalled steering assembly for the issue with the corroded wiring harness. My van has been sitting in the shop for nearly a month disabled due to their entire steering system failing from this recalled issue, on top of the two week wait it was disabled waiting for the mechanic to fit it in their schedule. A little over two weeks ago from this day, October 17th, the mechanic ordered that part which makes no sense since the recall occurred at the end of last month yet the company the mechanic was buying from was still selling the part. Once the mechanic shop retrieved the part it was only then when I was told that
October 16, 2026Forward Collision Avoidance
Water intrusion into the electric power steering rack/harness causing failure. The steering wheel was shaking violently and rendering the vehicle completely undrivable. Once the vehicle dried out, the symptoms went away.
October 9, 2026SteeringElectrical System
Power steering became inoperable requiring force to steer, with pulsing resistance against the direction being turned. Wasn't a large safety concern, as I was trying to maneuver in a parking lot. Happened suddenly.Lights showed power assistant needs serviced. Had it taken to a dealer where it was determined that water intrusion was the cause. Quoted at $6,500. Can't afford that. Had it taken home