2021 Subaru Crosstrek owner complaints
116 complaints filed with NHTSA, including 8 crashes, 2 fires, 6 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance14 Recent complaints
September 5, 2026Unknown or Other
Drivers side door, interior automatic door lock switch spins and makes a clicking sound when you just start go forward.
August 24, 2026Electrical System
There have been multiple instances where my car has failed to “restart” if the auto-start-stop feature is on. I immediately turn that setting off every time I get into my car because if I pause for too long at a light/stop sign etc.the engine will stall and turn off (without being in park). I have reported this to Subaru on many occasions and they’ve told me to replace the battery, so I did, and nothing changed. I’ve also replaced the starter and that didn’t help either. I’m now unable to turn my car off at gas stations because I’m worried it won’t restart. I just saw that a law suit has opened because of this electrical issue so I wanted to formally report my concerns. This needs to be a sa
August 21, 2026Service Brakes
We brought the vehicle in for routine maintenance. They reported that all brake hoses were bulging and at risk of failing at any time. They said that there was a related recall for a similar issue on other CrossTrek's but that ours was not included in the VIN list, so was not a part of the recall. This appears to be a serious component failure which could result in a fatal accident. The fact that this happened with all brake hoses indicates a defective component. We were lucky that we found it and were able to have it addressed before the brakes failed.
July 31, 2026Power TrainElectrical SystemForward Collision Avoidance
Was driving on highway when all of the lights on my dash illuminated. Eventually I got a warning for oil at temp alarm. Was giving code P2757 and P0700. Looks like this a common issue in Subarus but doesn’t look like it covers anything after 2020.
July 16, 2026Engine
- Rod #4 failure of unknown cause, although there is speculation that current failure may be related to a major repair in oil system a year ago. - My safety along with my unborn child’s, husband’s and brother in law’s were all at risk. Another driver had to take evasive action to avoid hitting us in an active fast lane on I-70 going between 65-70 mph. There was no shoulder available to pull off on until a half mile up the road. - Yes the problem has been confirmed from the dealership partially. They did not identify a cause for the sudden failure. However stated it could not be determined if this failure is or is not related to a previous major engine repair made a year ago. - The engine has
This page combines NHTSA records for: Crosstrek, Crosstrek Hybrid.