2025 Tesla Model Y owner complaints
109 complaints filed with NHTSA, including 33 crashes, 3 fires, 16 injuries and 1 death.
Problems by component
Forward Collision Avoidance50 Recent complaints
October 22, 2026Lane DepartureForward Collision Avoidance
While operating my vehicle with Full Self-Driving (Supervised) engaged on Friday, October 16 at 5:12 pm, the vehicle suffered an sudden loss of vehicle control, resulting in a full spinout. Road & Environmental Conditions: Wet roads Approximate Speed: 76 mph Incident Details: Without warning or driver steering/accelerator input, the vehicle's automated driving system lost traction, causing the vehicle to spin out of the lane. I was forced to intervene to bring the car to a complete stop and prevent a collision.
October 22, 2026Unknown or OtherForward Collision Avoidance
Subject: Multiple Recurring Issues — 2025 Tesla Model Y Long Range AWD I am submitting this complaint regarding multiple quality and potential safety-related issues with my 2025 Tesla Model Y Long Range Dual Motor AWD, purchased new in January 2025. 1. Persistent HVAC moldy/musty odor The vehicle develops a pronounced moldy or musty odor from the HVAC system, particularly in hot, humid, or rainy conditions. This raises concerns about possible moisture accumulation, microbial growth, or an underlying HVAC system defect. I have attempted to resolve this issue through Tesla service, including communications with the Randolph and Princeton service centers. I have experienced repeated scheduling
October 22, 2026Electrical System
The contact stated that while seated in a 2025 Tesla Model Y taxi cab driving 25 MPH, the vehicle failed to yield or stop while pedestrians were nearby the vehicle. The contact stated that the failure had occurred near a school zone. The contact expressed concerns that the vehicle posed a safety risk while driving in school zones or other areas with pedestrian traffic due to the failure to yield or stop for pedestrians. The contact stated that the manufacturer should account for high-traffic areas when manufacturing self-driving vehicles.
October 14, 2026Electrical SystemUnknown or Other
Since a 2026 over-the-air software update, every time I disengage Tesla Full Self-Driving (Supervised) while driving, on any road and at any speed, the center touchscreen shows a large pop-up titled "Why did you intervene?" with four buttons (Navigation, Parking, Critical, Other) and a voice-message option. It covers about a third of the display, including navigation, media controls and, during parking, the camera view. It does not clear on its own while driving; it stays until the driver taps an option or shifts into Park. Photos attached. Disengagements happen at the most demanding moments: correcting the system, avoiding a hazard, merging or parking. This prompt draws the driver's eyes an
October 13, 2026SteeringLane DepartureCrash2 injuries
On XXX, I was driving my 2025 Tesla Model Y with Full Self-Driving (Supervised) engaged. While merging onto [XXX] in [XXX], the vehicle veered and crashed into the guardrail. I was not controlling the vehicle at the time — FSD (Supervised) was in control. Both of my child passengers were injured; one suffered a wrist fracture. A police report was filed at the scene. The vehicle was totaled in the crash and has not been driven since. Vehicle software at the time of the crash: 2025.45.9.1; Full Self-Driving (Supervised) v14.2.2.4. After the crash, I asked Tesla for the vehicle's driving data/logs to confirm that FSD was engaged at the time of the crash. Tesla did not provide the data. I am con