2025 Volkswagen Atlas owner complaints
51 complaints filed with NHTSA, including 1 crash, 0 fires, 0 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance7 Recent complaints
October 22, 2026Back Over PreventionForward Collision Avoidance
The infotainment system on my 2025 VW Atlas experiences sudden, random total blackouts and complete system reboots while operating the vehicle. This critical software/hardware failure occurs during both wired and wireless Apple CarPlay connections. When the screen goes completely black, all system features instantly shut down, causing a severe safety hazard by completely disabling the rearview backup camera and driver-assist safety displays while maneuvering or driving. The vehicle has already been taken to an authorized dealership (Hiley Volkswagen) for a formal repair attempt, where an MIB3 recovery and software update were performed, but the safety defect persists. Volkswagen of America i
October 21, 2026Electrical SystemBack Over Prevention
Multiple occasions back up camera and entire screen not working when vehicle in reverse. Parking distance control and Maneuver braking function not working.
September 25, 2026Electrical SystemUnknown or OtherLane Departure
Even after the most recent recall “update” has been completed, my reverse cameras freeze. Infotainment system crashed and goes black. Infotainment system had been issue ever since buying car. Has to be hard reset every other week to make functions work. Dealer says “no issues”.
September 25, 2026Power Train
Car would not shift back into drive after dropping child off at school. Multiple warning lights came on about hill assist. Needed towed. Ended up needing a new transmission due to what the dealer said was a mechanical defect.
September 24, 2026Service Brakes
Vehicle: 2025 Volkswagen Atlas R-Line Incident Description: While driving on the freeway in rainy conditions through a construction zone, I applied the brakes to slow down. The brake pedal suddenly went soft, lost hydraulic pressure, and sank toward the floorboard. The vehicle failed to stop or slow down properly, creating an extreme safety hazard and a feeling of sliding without braking power. Approximately three hours later, the vehicle was stopped on a downward-inclined driveway to let out a passenger. With my foot held firmly down on the brake pedal, the vehicle failed to maintain hydraulic holding pressure. The primary braking system failed to hold the vehicle still, causing the SUV to