2023 Volkswagen ID.4 owner complaints
466 complaints filed with NHTSA, including 56 crashes, 7 fires, 33 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance76 Recent complaints
October 26, 2026Unknown or Other
The built-in GPS navigation system on my 2023 Volkswagen ID.4 is experiencing a severe location drift defect, causing the vehicle's onboard map to show the car miles away from its actual physical location. This is an active safety hazard. In the event of a severe accident, the vehicle's automated emergency services (eCall/SOS/Car-Net) rely on this built-in GPS module to transmit coordinates to first responders. Because the system is reporting completely inaccurate location data, emergency personnel would be dispatched to the wrong coordinates during an accident, causing catastrophic delays in life-saving medical response.
October 22, 2026Electrical SystemBack Over PreventionForward Collision AvoidanceCrash
I was stopped in a friend’s driveway in front of her closed garage door to drop her off after an outing. The front sensor had not been alerting me to how close I was to any objects several times the same day. Before my passenger exited, the car suddenly lurched forward and smashed into my friend’s garage door, buckling several panels on the garage door and scraping the paint off the front of my car. I have contacted the dealership to have the car inspected and I’m waiting for an appointment. No police report has been filed. No injuries occurred. There were no warning lamps, messages, or other symptoms (aside from the front sensor not alerting me when I was close to objects in front of me) pr
October 21, 2026Power Train
Vehicle: 2023 Volkswagen ID.4, VIN [XXX] (in service [XXX]) Component: Power Train – Drive axle / Driveshaft At 19,623 miles, a thumping and rolling noise developed in the rear, worst under heavy acceleration and deceleration. Volkswagen of Cool Springs (Franklin, TN) found the left rear CV axle loose where it fits into the rear drive motor. The dealer replaced the left rear drive axle (RO [XXX], 06/28/2025 to 07/14/2025). The same noise returned within 3 days. On 07/17/2025 (RO [XXX], 19,732 miles), the dealer ordered a second driveshaft. A later visit (RO [XXX]) again recommended axle replacement. Further axle and seal work was done on RO [XXX] (10/30/2025 to 11/05/2025, 22,199 miles). The
October 18, 2026StructureWheelsForward Collision AvoidanceCrash1 injury
Failure to stop, auto continued forward. I veered right to avoid heading collision with a tree. I veered right but was unable to prevent colliding with the tree, scraping the bark. The vehicle then spontaneously accelerated and I had to slam my foot on the brake to make it stop. This caused $8900 of damage to the body of the vehicle. The repairman at the collision shop expressed concerns with the brakes, and recommended the car be taken to the dealer to have the brakes checked..This EV has been reported as having this issue since 2021, for models 2021-2024; VW fails to install a safety recall. this problem. The car is a safety risk. I can’t drive it anymore because I fear a repeat of the inc
October 12, 2026Forward Collision AvoidanceCrash
On XXX, at about 10:22 PM, I was driving my 2023 Volkswagen ID.4 southbound on [XXX] in [XXX], from [XXX] toward [XXX]. It was raining moderately, but the road and lanes were clearly visible. There was no vehicle, person or object in front of me. Adaptive Cruise Control was not engaged. I was traveling at about 55 mph. Without any input from me, the car suddenly applied full emergency braking. I did not press the brake pedal. The sudden braking on the wet road caused the car to spin around about twice. It struck the curb and the concrete barrier wall on the left side of the highway and came to a stop. The side airbags deployed and the seat belts tightened. The hazard lights came on by themse