2024 Volkswagen Tiguan owner complaints
77 complaints filed with NHTSA, including 3 crashes, 4 fires, 0 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance6 Recent complaints
October 26, 2026Lane DepartureBack Over Prevention
2024 VW Tiguan MIB3 module failed; dealership attempted software flash which completely disabled the federally mandated rear-view backup camera. Part is on national backorder with no ETA and VW Corporate refused assistance.
October 19, 2026Electrical SystemEngine
The vehicle experienced a sudden, total loss of motive power while driving on active roads on two separate occasions (10/06/2026 and 10/18/2026). The vehicle completely shuts off without throwing any preliminary dashboard warnings, battery lights, or error messages. Once shut down, the ignition will not turn over and the engine refuses to start. The vehicle can only be temporarily revived via an external jumpstart, indicating that the engine is draining the battery entirely while in motion because the alternator or smart battery charging module is defective. During the second incident on 10/18/2026, the vehicle stalled in the middle of a busy traffic intersection while stopping at a red ligh
October 19, 2026Electrical SystemEngine
The vehicle experienced a sudden, total loss of motive power while driving on active roads on two separate occasions (10/06/2026 and 10/18/2026). The vehicle completely shuts off without throwing any preliminary dashboard warnings, battery lights, or error messages. Once shut down, the ignition will not turn over and the engine refuses to start. The vehicle can only be temporarily revived via an external jumpstart, indicating that the engine is draining the battery entirely while in motion because the alternator or smart battery charging module is defective. During the second incident on 10/18/2026, the vehicle stalled in the middle of a busy traffic intersection while stopping at a red ligh
October 9, 2026Electrical SystemVisibility/Wiper
"The main infotainment screen completely failed and went black on my 2024 Volkswagen Tiguan, rendering the backup camera entirely inoperable. This creates a severe safety hazard and violates Federal Motor Vehicle Safety Standard (FMVSS) No. 111. The vehicle was diagnosed at Keffer VW, and the manufacturer stated the replacement parts are backordered for 4 to 5 weeks. The dealership and manufacturer refused to provide a loaner vehicle, forcing me to leave the car on the dealer lot to avoid driving an unsafe vehicle. Volkswagen is failing to provide a safe remedy within a reasonable timeframe under warranty."
October 8, 2026Electrical SystemBack Over Prevention
My entire infotainment system went black and a warning about the SOS system failing came up on the dash. My back up camera does not work, the SOS system does not work, radio, charger, etc. I called VW Customer Care who sent me to the dealership. Dealer said they tried the TB 91-26-04 (2082628) software protocol from Volkswagen and had no success. They need part J794 to complete the repair. The part is on back order with no ETA of when it will arrive. Dealership gave me back the car with compromised safety features (now federally mandated). I'm a lessee under warranty. I'm also nervous that other parts of the car could also have electrical or systemic failure.