NHTSA recall 25V-297: Power Train

Chrysler (FCA US, LLC) · Reported May 8, 2025 · 1 affected model year

Power Train recall

25V-297
May 8, 2025 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Safety risk
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
Remedy
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Recall details

NHTSA campaign number25V297000
ManufacturerChrysler (FCA US, LLC)
Report dateMay 8, 2025
ComponentPower Train:Automatic Transmission:Gear Position Indication (Prndl)
Fixed over the airNo

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

View on NHTSA.gov ↗

Affected vehicles

2025 Ram 35005 recalls total

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