2020 Audi E-Tron owner complaints
5 complaints filed with NHTSA, including 0 crashes, 0 fires, 0 injuries and 0 deaths.
Problems by component
Recent complaints
February 18, 2026Electrical System
Car was serviced for recall work and returned next day with con box failure which controls SOS feature on car. The Con box failures can be caused from battery voltage events and software resets . The car had approximately 38k miles on it at the time of service . The dealer and Audi would not accept any responsibility for the failure of the con box. This feature also controls the phone app and last connected the next day after the service . I tried to contact Audi for a goodwill service request and they denied it. THe SOS is afederal mandated system that no longer works now and cost of repair is $2000 .
November 4, 2025Electrical SystemStructure
Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.
June 30, 2025Unknown or Other
I have been dealing with an unresolved recall issue on my Audi for over a year. Despite numerous attempts to contact Audi Atlanta, I have not received any meaningful assistance. Each time I call, I’m told that a solution has not yet been provided for the recall. Additionally, my vehicle has experienced multiple issues, including overheating. Audi Atlanta has been unable to diagnose or resolve the problem, even after keeping the car for several days on multiple occasions. Most recently, water has begun leaking into the interior, and this issue also remains unfixed. I have tried repeatedly to reach out to Audi Atlanta, but my calls are now being ignored. This ongoing lack of support is extreme
May 22, 2025Electrical SystemFuel/Propulsion System
Audi etron sportback lost power while driving on a busy roadway at 60mph. Car lost about 10-15 mph speed within seconds due to the vehicle weight. By the time the "drive system malfunction" and "electical system malfunction " warning lights came on I realized I could not accelerate, and and coasted to a stop on the shoulder over maybe 15 20 seconds.Was able to break and steer. After several restarts, drove some again, but same warning came on unable to drive requiring tow. 7 weeks at this point at Audi dealer service, no fix or diagnosis. The issue has been redemonstrated at dealership. Told it was "fixed", picked up car, and 4 miles from dealer car shut down again /lost power at 45mph on a
This page combines NHTSA records for: E-Tron, E-Tron Sportback.