2020 Audi Q7 owner complaints
29 complaints filed with NHTSA, including 1 crash, 1 fire, 2 injuries and 0 deaths.
Problems by component
Engine and Engine Cooling2 Forward Collision Avoidance2 Service Brakes, Hydraulic1 Recent complaints
October 25, 2026Electrical System
COMPONENT: 48V mild-hybrid electrical system — engine ground connections, Belt Starter Generator circuit, and 48V lithium battery. The vehicle is available for inspection upon request; the 48V battery dealer now call failed has not yet been replaced. SAFETY RISK: On 8/1/2026, the vehicle suffered sudden, complete electrical failure while in motion immediately after exiting I-75 in Bradenton, FL, with my family aboard, including a child. The cluster displayed “Electrical system: malfunction! Safely stop vehicle” (red), then total power loss. I coasted into a parking lot; had this occurred minutes earlier at 70 mph in interstate traffic, a stall with degraded accessories would have been unavoi
September 22, 2026Engine and Engine Cooling
See attached document for complaint.
September 14, 2026Service Brakes, HydraulicCrash1 injury
The contact owns a 2020 Audi Q7. The contact stated that while driving 15 MPH, the vehicle unexpectedly lost motive power and the brakes engaged without warning, causing the vehicle to rear-end another vehicle in front. The vehicle was towed to a local tow yard. The contact sustained injuries to the lower back, neck, and head. Medical attention was provided. The contact received continued treatment for whiplash, migraine headaches, and chiropractic treatments. A Police report was filed, but the information was unavailable. The failure mileage was approximately 73,000.
July 23, 2026Unknown or Other
Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin AWA-23-11) for this identical issue on the Q8, e-tron quattro, and R8 models, but not the Q7, despite the dashboard part number (4M8857001S33A) being identical across the Q7 and Q8. This appears to be a widespread issue affecting multiple Audi models sharing this dashboard component
May 14, 2026Engine
the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got into the engine they discovered the cylinder had been stripped from the piston. Yes the diagnostics came from our foreign car mechanic. no, it has not been inspected by the manufacturer or police. Just the symptoms. sometimes the light would come on, and then it would go off. At this point it is off. All of this started in the fall of 2025.