2024 Infiniti QX60 owner complaints
20 complaints filed with NHTSA, including 1 crash, 0 fires, 1 injury and 0 deaths.
Problems by component
Forward Collision Avoidance4 Recent complaints
October 1, 2026Fuel System, Gasoline
The contact owns a 2024 Infiniti QX60. The contact stated that while driving 5 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The transmission independently shifted to neutral and the engine seized. The contact stated that the failure occurred while attempting to cross a major intersection. The vehicle was towed to the residence. The dealer was contacted by phone and made aware of the failure. The vehicle was later towed to the dealer and was diagnosed with low-pressure fuel pump and assembly failure. The contact was informed that the low-pressure fuel pump and assembly needed to be replaced. The contact was informed that the parts were order
August 26, 2026Electrical SystemUnknown or OtherLane Departure
The liftgate is not merely a matter of inconvenience. Its repeated failure directly interferes with my ability to enter, exit, and safely use the vehicle. I am concerned that the liftgate could also fail during an emergency or close, latch, or operate unpredictably. Right after we first bought the vehicle, we brought it in due to the hatch not opening, approx. Aug. 2024. They said to shove a screwdriver into the hatch to get it working again. It's also listed in their vehicle booklet that is given to you when you buy the SUV. That doesn't mean there is a recall but it's pretty darn close. They want me to wiggle into the back of the vehicle and jam a screwdriver into who knows where. I would
August 12, 2026Electrical SystemUnknown or Other
On August 10, 2026, my 2024 INFINITI QX60 unexpectedly locked while the Intelligent Key was still inside the vehicle, trapping my two young children inside on a hot day. The Intelligent Key was inside my purse on the front passenger seat. The purse also contained my phone, house keys, and another vehicle key fob. There were no large metallic objects in the purse. I was closing the passenger-side rear door when I heard the vehicle lock. My hand may have contacted the exterior rear-door handle/lock sensor while closing the door, but I cannot be certain. I did not intentionally lock the vehicle. Because two young children were trapped inside in hot weather, a friend called 911. Firefighters res
July 26, 2026Service Brakes
This vehicle was taken to the local Infiniti dealer for a routine oil change, vehicle inspection during this service discovered that the rear brake pads were worn. The request to replace the rear brake pads was declined. There were no warning indications. The failure mileage was 21787. Infiniti was contacted, but no assistance was offered.
June 29, 2026Power TrainElectrical SystemLatches/Locks/Linkages
The contact owns a 2024 Infiniti QX60. The contact stated that the vehicle intermittently jolted while stopping, and the infotainment screen and instrument panel intermittently turned off and restarted independently. Additionally, the blind spot detection system and the Lane Keep Assist were intermittently inoperable, and the power window master door lock button was inoperable. The transmission slipped out of gear once. Additionally, the hatch failed to open, preventing to contact from accessing the wheelchair. The contact stated that as a [XXX] he was overwhelmed and saddened by the persistent failures and the inability to access the wheelchair as needed. The contact stated that the vehicle