2027 Infiniti QX80 owner complaints
4 complaints filed with NHTSA, including 0 crashes, 0 fires, 0 injuries and 0 deaths.
Problems by component
Recent complaints
September 3, 2026Fuel/Propulsion System
I am reporting a potential fuel/fire safety defect involving TWO brand-new 2027 Infiniti QX80s. My first QX80 developed a strong raw-gasoline odor after driving/shutdown, especially when parked in my residential garage. I repeatedly reported this to Infiniti. Various explanations were given, including Arizona heat and gasoline formulation. The dealer ultimately exchanged the vehicle. The replacement 2027 QX80 developed substantially the SAME gasoline odor after only about 12 miles from the dealership to my home. I returned it for evaluation. On XXX, Infiniti on Camelback inspected the replacement vehicle. This is no longer based solely on my observation. Their final repair order documents my
August 31, 2026Fuel/Propulsion System
I purchased a new 2027 Infiniti QX80 Autograph, VIN [XXX], from Infiniti of [XXX] on XXX with approximately 10 miles. On XXX, the day after purchase, I contacted the dealer because I noticed a strong raw gasoline/fuel-vapor odor after driving the vehicle, shutting it off, and parking it inside my garage. The dealer initially advised me to wait 4-5 days because the vehicle was new and suggested the odor might resolve. The odor persisted. The vehicle had approximately 300 miles when the problem continued. I returned to the dealer and was advised that the fuel tank and/or EVAP canister might need replacement and that parts could take weeks, with no definite repair timeline. The suspected affect
August 29, 2026Fuel/Propulsion System
I am filing this complaint regarding my replacement 2027 Infiniti QX80 Autograph, VIN [XXX]. My original new 2027 QX80 developed a strong raw gasoline/fuel-vapor odor shortly after purchase. I reported it to Infiniti of Scottsdale on XXX, one day after purchase. The dealer initially advised me to wait 4-5 days because the vehicle was new. The odor persisted, and the dealer later advised that the fuel tank and/or EVAP canister might need replacement. I filed NHTSA Case No. XXXfor that first vehicle. Infiniti of Scottsdale provided this replacement QX80 on XXX. Within one day, the replacement vehicle developed the same strong raw gasoline/fuel-vapor odor, especially after driving, shutting the
August 28, 2026Fuel System, Gasoline
The contact owns a 2027 Infiniti QX80. The contact stated that while driving at an undisclosed speed, an abnormal fuel odor was present. The odor became stronger after the vehicle was parked. No warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed that the fuel tank and evaporative emission control canister needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10.