2025 Infiniti QX80 owner complaints
8 complaints filed with NHTSA, including 1 crash, 0 fires, 0 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance1 Recent complaints
April 28, 2026Wheels
I experienced severe wheel instability on 3/29/2026 at around 630pm on I74 West while traveling on the highway at high speed. I was forced to perform emergency maneuvers to avoid a catastrophic collision, resulted in a terrifying near-miss incident that required an emergency tow to safety. Upon inspection, it was confirmed that the lug nuts on the left rear wheel were not properly torqued and were dangerously loose as outlined by the tow report below :-----Please see the following service report regarding PO 3166 for a 2025 Infiniti QX80. When we arrived on scene, the customer stated that the vehicle made a sudden jerk and veered unexpectedly while being driven. Before touching or loading th
April 5, 2026Electrical SystemUnknown or OtherForward Collision Avoidance
What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system. The entire A/V unit was replaced on August 1, 2025, yet the infotainment defect persisted. Both systems are currently installed in my vehicle and are available for inspection upon request. How was your safety or the safety of others put at risk? The front collision detection system malfunction directly compromises my ability to rely on the vehicle's built-in safety features to prevent or mitigate crashes. Additionally, the infotainment
February 27, 2026Seat Belts
The contact owns a 2025 Infiniti QX80. The contact stated that the middle seat belt receiver failed to function as intended. Upon inspection, the contact became aware that when the third-row seat was folded under, the seat belt receiver was crushed. No warning lights were illuminated. The vehicle was taken to the dealer, where it was confirmed that the seat belt receiver was damaged by the third-row seat. The vehicle remained at the dealer pending the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.
February 17, 2026Structure
While driving my Infiniti QX80, 2025 model, the driver's side mirror is constantly shaking and vibrating, especially on uneven roads or at speeds over 40–50 mph. The vibration blurs the mirror, making it impossible to see clearly and posing a safety risk. I brought this to the dealer, but they could not resolve the issue. They replaced the mirror, yet it did not help and actually made the vibration worse. Now they claim this is "normal" and that nothing can be done. However, the vibration is constant and unacceptable for safe driving. I request further investigation and resolution.
October 15, 2025Electrical SystemUnknown or Other
Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen (for example, did show a car driving directly behind me which I almost hit) and displayed the frozen image to the driver the entire time driving the car, including at highway speeds, and which could not be manually removed from view (including by pressing the camera button); and (2) the backup camera not turning on at all when the QX80 is put in reverse, not could the backup camera be turned on manua