2024 Jeep Grand Cherokee 4XE recalls

2 safety recalls, 23 owner complaints and a 5-star NHTSA crash rating. Official NHTSA data.

2Recalls
23Complaints
3Crashes & fires reported
5/5NHTSA overall rating

Not every 2024 Jeep Grand Cherokee 4XE is affected by every recall. Check your VIN to see open recalls on your exact vehicle.

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2024 Jeep Grand Cherokee 4XE recall list

Engine recall

25V-766
November 6, 2025 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Safety risk
A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy
Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Electrical System recall

24V-720
September 27, 2024 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Safety risk
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

2024 Jeep Grand Cherokee 4XE owner complaints

23 complaints filed with NHTSA, including 1 crash, 2 fires, 1 injury and 0 deaths.

Problems by component

Electrical System12
Engine11
Unknown or Other7
Power Train6
Service Brakes3
Forward Collision Avoidance2
Vehicle Speed Control2
Air Bags1
Lane Departure1
Structure1

Recent complaints

August 21, 2026Electrical SystemAir Bags

The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated that upon starting the vehicle, the "Service Hybrid System" message was displayed and the air conditioning system failed to operate. The vehicle later failed to start and was towed to the dealer, where the contact was informed that the cause of the failure could not be determined. The dealer was able to restart the vehicle; however, the vehicle failed to charge. The dealer informed the contact that a STAR case was filed and was pending manufacturer assistance. The dealer later informed the contact that the vehicle was repaired and that recall repairs for NHTSA Campaign Numbers: 25V766000 (Engine) and 26V328000 (Air Bags) wer

April 27, 2026Electrical System

The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact had received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the high voltage battery software update was performed. The contact stated that while driving and coming to a stop, the parking brake unexpectedly engaged on several occasions. The driver was able to disengage the parking brake and continued driving. Additionally, the contact stated that the vehicle had failed to start and to shift out of park(P) after several attempts. A tow truck driver was able to start the vehicle on fuel mode, and the vehicle was towed to the dealer, where it was diagnosed and deter

March 19, 2025Service BrakesCrash

The contact rented a 2024 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The service brakes were depressed, however the vehicle failed to stop as intended. In addition, the contact stated that when the vehicle stopped, the vehicle jerked forward. In addition, the contact stated that prior to the failure, the vehicle jerked several times when the brake pedal was depressed. The contact was unable to control the vehicle and crashed into a handicapped sign. The vehicle was towed to a local tow yard. The contact sustained anxiety issues which caused elevated blood pressure. The contact received treatment at the nearby communit

February 21, 2025Engine

While driving on the highway at 65mph, the car suddenly lost power in middle of traffic and stopped. I was barely able to park on side of the road and was facing a severe risk of being crashed into! I was able to restart the vehicle after 7min by holding stop start button for long time

February 16, 2025Electrical SystemUnknown or OtherEngineFire

We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at risk because the car spontaneously caught fire and burned itself, and nearly burned the structure. There is no way to replicate the problem, as it's a slab of melted metal and plastic. The insurance company currently has the car. I don't know if the manufacturer has inpsected it. There were no warning lights prior to it catching fire after being parked. There was a recall associated with the batter

2024 Jeep Grand Cherokee 4XE crash test ratings

VersionOverallFrontalSideRollover
2024 Jeep Grand Cherokee 4xe SUV 4WD★★★★★★★★★★★★★★★★★★★★

Driver aids on the tested 2024 Jeep Grand Cherokee 4XE: electronic stability control standard, forward collision warning standard, lane departure warning standard. Rollover risk: 14.0%.

2024 Jeep Grand Cherokee 4XE recall FAQ

Does the 2024 Jeep Grand Cherokee 4XE have any recalls?

Yes. NHTSA lists 2 safety recalls for the 2024 Jeep Grand Cherokee 4XE. The most recent, filed November 6, 2025, concerns the engine.

What are the most common 2024 Jeep Grand Cherokee 4XE problems?

Owners have filed 23 complaints with NHTSA. The most reported area is electrical system (12 reports), followed by engine.

Is the 2024 Jeep Grand Cherokee 4XE safe?

The 2024 Jeep Grand Cherokee 4XE earned up to a 5-star overall safety rating in NHTSA’s New Car Assessment Program crash tests.

How do I get a recall fixed on my 2024 Jeep Grand Cherokee 4XE?

Contact any authorized Jeep dealer. Recall repairs are free, even if you are not the original owner or the warranty has expired.