2024 Jeep Grand Cherokee L owner complaints
42 complaints filed with NHTSA, including 4 crashes, 0 fires, 5 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance9 Recent complaints
October 20, 2026Fuel/Propulsion System
On XXX, while driving on a public roadway, my 2024 Jeep Grand Cherokee suddenly lost propulsion without warning. The vehicle stopped moving and refused to accelerate. The dashboard displayed a flashing red “D” and instructed me to shift into park. I genuinely feared for my life because the unexpected failure placed me at risk of a serious collision. This was the second occurrence of the same malfunction. Within the preceding year, the vehicle stopped moving and refused to accelerate in a parking lot, displaying the identical warning. I do not recall the exact date and did not report that earlier incident at the time. The vehicle was brought to the authorized Jeep dealership at [XXX], on the
September 9, 2026Electrical System
Infotainment system with back up camera and comfort systems, hands free etc has a crack in the screen that occurred overnight with no severe changes in weather and no physical damage occurring to prompt large crack starting in the plastic surround and spidering into the glass screen. Unable to effectively use screen or back up camera or other safety features contained within the unit.
August 26, 2026Electrical System
Upon starting my vehicle, my dashboard began flashing errors. All the indicator lights were lighted up (power steering, engine, collision detection, traction). The mileage began blinking on and off. Both of the light indicators on my side windows (for blindspot detection) were continuously illuminated even though I was parked and no vehicles were next to me. The error messages that were flashing on my dashboard were: Service Electronic Stability Control, Service Power Steering, Active Lane Management Limited, and Blind Spot Alert Unavailable. I have pictures of all of this. Additionally, when I put the vehicle into reverse, another error message displayed but I didn't get a picture of this m
August 26, 2026Power TrainService BrakesEngine
While driving 45mph along a straight, open highway my vehicle suddenly shifted itself to park and stopped itself abruptly. I was then unable to shift the car out of park or move the brake or gas pedal or turn off the vehicle. This lasted for approximately 15 minutes and the car would not let me open the doors. All the dashboard lights were illuminated and my driver display screen stated if I took my foot off the brake the car would reverse. Eventually after 15 minutes of trying to shift and turn off the car it did shut off.
July 31, 2026Vehicle Speed ControlCrash1 injury
Vehicle accelerated without action . To dangerous speeding causing flipping of vehicle and harm to driver