2020 Kia Niro owner complaints
44 complaints filed with NHTSA, including 2 crashes, 3 fires, 2 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance5 Engine and Engine Cooling2 Recent complaints
September 29, 2026Electrical SystemService BrakesForward Collision Avoidance
This is a supplemental complaint to NHTSA Complaint #11744598 and #11749340. Multiple 2020 Kia Niro Hybrid and Plug‑In Hybrid vehicles are exhibiting identical Electronic Parking Brake (EPB) failures. I have personally encountered other Niro owners reporting the same intermittent EPB/ABS/ESC warnings. A Kia service coordinator confirmed another 2020 Niro currently in their shop with the same issue. In that case, Kia declined warranty coverage because the owner is the second owner, despite the failure involving safety‑critical brake system components. These repeated occurrences indicate a broader pattern of EPB system malfunction across 2020 Niro Hybrid and PHEV models.
August 31, 2026Engine and Engine Cooling
The contact owns a 2020 Kia Niro. The contact stated that while driving 79 MPH, the thermostat displayed that the engine was running hot and there was white smoke coming from the front of the vehicle, with the check engine warning light illuminated. Upon inspection, the contact became aware that a hose underneath the radiator was disconnected, and coolant was leaking from the hose, and the dipstick had dislodged into the engine. The contact stated that while accelerating from a complete stop or while decelerating, the vehicle jolted forward. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage wa
August 6, 2026Electrical SystemEngineVisibility/Wiper
AC not working, recall SA512 is needed, Kia wont cover the cost of replacing electrical components. Thermal Runaway / Fire Risk: The broken compressor prevents the battery thermal management system from cooling the main high-voltage lithium-ion battery package, creating an overheating hazard during driving or DC fast-charging. Sudden Loss of Power (Motive Power): Battery overheating can trigger a sudden "safe mode" or turtle mode, dropping your speed to zero unexpectedly on the highway.Impaired Driver Visibility: The lack of functional cabin heating prevents windshield defrosting, severely impairing the driver's ability to see the road safely.
July 9, 2026Service BrakesForward Collision Avoidance
This submission is supplemental information for my prior NHTSA complaint (Complaint #XXX). After filing the original report, I learned additional details from the Kia dealership that serviced my vehicle. The service department stated that they have seen the same electronic parking brake controller and actuator failure on multiple Kia Niro vehicles from model years 2018–2021. They reported that these failures were not covered under warranty for those years, even when the symptoms began during the warranty period. The dealer also explained that Kia made design improvements to the electronic parking brake system in later model years and expanded warranty coverage for the updated EPB assembly an
June 28, 2026Power Train
What's malfunctioning: coolant monitoring system shows low coolant warning when coolant level is observably fine. Problem has been ongoing for over a year. Available for inspection: yes. Safety problem: coolant monitoring is inaccurate, causing alarm when coolant levels are fine and possibly causing no alarm when coolant levels are too low. Problem reproduced: yes, by both dealer and independent service center. Vehicle inspected by manufacturer: yes. They attempted service but their repair only lasted a few months. Symptoms prior to failure: no. The problem is that the warning lights are turning on when they should not be. This matches the symptoms of Kia Technical Service Bulletin SA512, bu
This page combines NHTSA records for: Niro Hybrid, Niro Plug-in Hybrid.