2022 Lexus NX owner complaints
16 complaints filed with NHTSA, including 3 crashes, 0 fires, 2 injuries and 0 deaths.
Problems by component
Recent complaints
April 9, 2024Unknown or Other
I allowed a software update to my vehicle about six weeks ago. Now, about 10 minutes after starting the car, a screen comes up, completely covering all vehicle information. The screen does not close except with repeated tapping of the X and the left bar. Closing the screen requires attention that would be better paid to road conditions and other drivers. I asked my Lexus dealer service department to get rid of the screen. They were unable to do so. They suggested contacting Lexus via the emergency button while parked. I did so but when I replied that I did not have an emergency, I was disconnected. If this screen came up when the vehicle is started, then it would not be a safety concern. But
March 14, 2024Electrical System
Safety recall was issue in July 2023. NHTSA Recall Number 23V478, Manufacturer Recall Number 23LB01. As of today March 2024, there still no remedy for the recall. I'm not able to use the car because of this safety recall. Over 8 months with no remedy or timeline when it will be fix.
March 12, 2024Structure
Fuel door does not open. Mis-aligned door does not open. Car has been back to the dealer twice for this problem. Both times we were told the entire assembly was replaced and both times the door was still visibly mis-aligned. See photos attached
November 28, 2023Unknown or Other
Hello, I'm currently in Ontario, Canada, and I've been experiencing an issue with my car. Specifically, the driver's door refuses to open when the temperature drops below freezing. This problem is consistently occurring, making it quite inconvenient as I'm unable to access the driver's side. It appears that the sensor freezes in such conditions, preventing the door from opening externally. Its been 5 days the temperature is below freezing and my driver side door will not open from outside door handle. Fortunately, it does open from the inside. This situation becomes particularly hazardous during strong winds when I have to open the door from the passenger side, risking the door swinging open
November 13, 2023Electrical System
The electrical system failed. It operates just about all the systems including items that are normally operated manually. My wife entered the car and pressed the start button and the car would not start. The car locked my wife inside with no manual method for opening the door. Fortunately, I was home at the time and was able to execute a manual release of the door using a key found inside the remote. Lexus sent a AAA service truck to jump start the engine. We believe this dangerous situation is related to our previous complaint #11495096 for VIN [XXX] on 11/28/2022 where the car locked us out on two reported occasions. At vehiclehistory.com I found a similar problem reported for the Lexus RX