2021 Ram 5500 owner complaints
4 complaints filed with NHTSA, including 1 crash, 2 fires, 0 injuries and 0 deaths.
Problems by component
Recent complaints
August 19, 2026Electrical SystemFire
The contact owns a 2021 Ram 5500. The contact stated that while driving at an unspecified speed, there was smoke coming from the engine compartment. The contact pulled over, and the vehicle became engulfed in flames. The contact was the only occupant inside the vehicle and was able to exit the vehicle safely. The color of the smoke was white and blue. The fire originated at the front of the vehicle. The vehicle was towing a trailer with other vehicles onboard. Several of the vehicles were damaged by the fire. The fire was extinguished by the local Fire Department. A fire report was not filed; however, a Police report was filed. The vehicle was consumed by the fire. No injury was sustained. T
January 13, 2026Electrical SystemFire
The contact owned a 2021 Ram 5500. The contact stated that the vehicle is a flatbed tow truck, and while one of his drivers was driving at 48 MPH, the tow truck driver noticed that white/gray smoke was emitting from under the hood. It was unknown if the smoke entered the vehicle. The tow truck was towing a vehicle on a flatbed. The contact stated that the driver noticed multiple lights were illuminated, and the RPM was at zero. The driver stated that an abnormal knocking sound could be heard coming from under the front of the tow truck. The driver pulled to the side of the road and immediately exited the vehicle. The tow truck driver used a fire extinguisher to extinguish the fire. None of t
October 5, 2023Firerelated
See attached document from complainant
March 25, 2023SuspensionWheelsService BrakesCrash
The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.