2025 BMW I5 owner complaints
8 complaints filed with NHTSA, including 2 crashes, 0 fires, 3 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance3 Recent complaints
September 8, 2026Electrical SystemForward Collision Avoidance1 injury
-The automatic emergency braking system and the forward collision warning system did not work. -The car is at the dealership where an SPI is being conducted. -While there was no serious injury, had a pedestrian been in front of me they would have been killed. -The manufacturer was notified the day of the accident. Within two days I received a call back from a case manager who said that BMW was taking my concerns very seriously. Two days after the first call, BMW called me and said they wanted to conduct an SPI on my vehicle. -My insurance company is aware that BMW has been contacted. -The car should have stopped itself. A red warning light should have gone off. It did not.
September 1, 2026Unknown or Other
was driving down the highway in heavy traffic going 70 mph and Sunroof exploded. Glass rained down on me while driving. The glass was actually risen like it had exploded upward, which is why I do not think a rock or anything else hit my vehicle.
April 25, 2026Electrical SystemUnknown or Other
The dealer is refusing to remedy the recall campaign No.26V-09 stating that we need to wait for service to be due to address it. NHTSA letter says otherwise.
April 7, 2026Service BrakesCrash1 injury
The contact owns a 2025 BMW I5. The contact stated that while driving at 6 MPH before dawn, the brakes became inoperable while making a left turn and a right U-turn around a van. The brake pedal was depressed to the floorboard, went up the curb, made a quick right turn to avoid a major crash, and eventually crashed into a hedge and a sign. The driver shifted to neutral, and the vehicle rolled to the second street. No warning lights illuminated. The contact sustained an injury to his shoulder, and medical attention was provided. A police report was filed. There was no fire or airbag deployment. The contact called 911. The police department went to the scene. The contact made a video of the in
April 6, 2026Power TrainForward Collision Avoidance
Vehicle History & Initial Defect: I took delivery of a used 2025 BMW i5 in November 2025 (1025 mi). Upon delivery, the vehicle immediately displayed a persistent "Acoustic Pedestrian Warning" failure. This was a direct violation of FMVSS No. 141 (Minimum Sound Requirements for Hybrid and EV). Despite dealer assurances that a software update would resolve the issue, the failure persisted through multiple repair attempts in late 2025 and early 2026. Critical System Failures (Jan-Apr 2026): On January 18, 2026, the vehicle experienced a catastrophic drivetrain failure while in motion, displaying the messages: "Stop. Apply parking brake. Drivetrain malfunction. You cannot continue driving" and "