2019 Chevrolet Silverado 2500 owner complaints
74 complaints filed with NHTSA, including 2 crashes, 6 fires, 4 injuries and 0 deaths.
Problems by component
Engine and Engine Cooling3 Recent complaints
August 10, 2026Electrical SystemExterior Lighting
The brake lights do not work, the turn signals do not work, there is one tail light working at the lower right rear. Front parking lights work but front turn signals so not work. The cab brake light works. The turn signal flasher works and the dashboard turn arrows work but the flasher goes to hyper flash. The emergency lights do not work, the flasher switch works. The turn signal in the mirror left or right does not work. I really do not know how long this has been going on.
July 31, 2026Exterior Lighting
Purchased new Aug 2019 in PA. Headlights had condensation behind them within the first month. Brought it into the service dept. in Bedford PA. Was told they wouldn't do anything with it because the issue would resolve with the air port in the back of the headlight assembly. The situation did not resolve, took it back multiple times and they refused to replace headlight assembly while it was under warranty. Now there is an inch of water in the headlight, and the bottom right blinker quit working. Of course now it is out of warranty, and the dealership in WI where I moved is quoting me $1500 to replace the headlight assembly and seal.
May 21, 2026EquipmentFire
The contact owned a 2019 Chevrolet Silverado HD Crew. The contact stated that while the vehicle was parked outside of the residence, unoccupied, the vehicle engine block heater was plugged in, the vehicle caught of fire under the hood on the passenger side. The fire department was called and extinguished the fire however the vehicle along with another vehicle in the driveway was deemed a total loss by the insurance company. The additional property damage due to the fire was siding, window, cause smoke damage to insulation in the attic. The dealer was not notified of the issue. The manufacturer was notified of the issue. The approximate failure mileage was 156,000.
April 24, 2026Visibility
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that after remote starting the vehicle, the contact entered the vehicle, and there was smoke coming from the rear window defroster. The contact turned off the defroster and discovered that the plastic cover had melted, and the metal tab had detached and was burned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: N192265660 (Rear Window Defroster Thermal Events - US Only); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The fail
April 16, 2026Electrical System
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked and started, the message "Service Trailer Brake System" was displayed on the instrument panel. The vehicle was drivable even though the message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 139,000.