2020 Dodge Grand Caravan owner complaints
20 complaints filed with NHTSA, including 5 crashes, 0 fires, 4 injuries and 0 deaths.
Problems by component
Recent complaints
September 16, 2026Unknown or Other
backup camera ---- no safety issue ---- no inspections performed ---- no warnings
June 30, 2026Power Train
The automatic transmission failed while driving, causing a loss of propulsion and leaving the vehicle stranded. This created a safety hazard because the vehicle could no longer accelerate or move out of traffic. This is the fourth Chrysler/Dodge vehicle I have owned that has experienced a substantially similar transmission failure.
November 15, 2025Unknown or OtherFuel/Propulsion System
catalytic convert failure No complaints from dealer ship No inspection was done warning light came on
August 14, 2025SteeringElectrical SystemEngine
The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an undisclosed speed, the vehicle lost power. Additionally, the vehicle failed to steer as intended, with the front of the vehicle swaying. The vehicle was towed to a dealer, where it was diagnosed and determined that the alternator had frozen, the serpentine belt was missing, and the tensioner needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to an independent mechanic, where it was determined that the alternator needed to be replaced. The vehicle was repaired. On another occasion, while driving at an undisclosed speed, the EM
April 28, 2025Power Train
The contact owns a 2020 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the transmission failed to properly shift intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,715.