2020 Dodge Durango owner complaints
56 complaints filed with NHTSA, including 0 crashes, 3 fires, 5 injuries and 0 deaths.
Problems by component
Recent complaints
October 23, 2026Exterior Lighting
I'm here to report yet another Gen 3 Dodge Durango "racetrack" liftgate light assembly experiencing water/moisture ingress. This issue has been ongoing since the 2014 model year when the racetrack lighting was introduced. The issue is, overt time, water makes its way into the assembly, eventually causing one or more sections of the LED's to stop working. The failure of the assembly leads to reduced light directed from the rear of the vehicle outward, which in my opinion IS a safety issue in the dark. This assembly installed is over $1000.00 at a dealer, and the vehicle just looks trashy once the failure process begins. For the most part, it's not if but when this process will begin for a Gen
September 16, 2026Exterior Lighting
Purchased in XXX from Tri Star Motors in [XXX] with approximately 18,000 miles on it. In XXX, I noticed some flickering on the passenger side racetrack light and water entrapment after a somewhat heavy snowfall. After some research, I removed the drain bolt and drained the water out. I left the drain bolt off so that water would not get trapped in it again. I have kept an eye on it to make sure the condensation dried up and keep monitoring for any issues with brake lights. So far, it has not affected my brake lights, rear view camera or back up lights. For the most part, it is just dimmed in that passenger lower side of the racetrack light itself and still flickers some. I do worry about the
August 2, 2026Electrical SystemExterior Lighting
My entire lighting system in back of truck stopped working. The racetrack lighting system. The license plate lights done. I cannot drive the car at night because I will get pulled over. Dodge saying it is not covered under the extended warranty I purchased.
May 11, 2026Electrical SystemUnknown or OtherFire
My 2020 Dodge Durango experienced a severe interior dashboard fire that appeared to originate in the center dash/radio area while the vehicle was parkedin driveway. The fire caused extensive melting and burn damage throughout the dashboard, center console, wiring, and surrounding interior components. The infotainment/radio area and electrical wiring sustained significant destruction, resulting in the vehicle becoming unsafe and unusable. After inspection, the dealership indicated that the radio or related electrical components may have overheated. The estimated repair cost was approximately $33,000 due to the extent of the electrical and interior damage.
May 8, 2026Exterior Lighting
Tail light not working, was replaced, replacement also malfunctioning.