2020 Dodge Journey recalls

1 safety recall, 66 owner complaints and a 4-star NHTSA crash rating. Official NHTSA data.

1Recalls
66Complaints
2Crashes & fires reported
4/5NHTSA overall rating

Not every 2020 Dodge Journey is affected by every recall. Check your VIN to see open recalls on your exact vehicle.

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2020 Dodge Journey recall list

Back Over Prevention recall

25V-552
August 26, 2025 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Safety risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

2020 Dodge Journey owner complaints

66 complaints filed with NHTSA, including 1 crash, 1 fire, 1 injury and 0 deaths.

Problems by component

Electrical System20
Unknown or Other19
Back Over Prevention14
Engine8
Exterior Lighting5
Visibility/Wiper3
Power Train3
Service Brakes3
Steering3
Vehicle Speed Control2

Recent complaints

October 13, 2026Electrical System

The contact owns a 2020 Dodge Journey. The contact stated that after the vehicle was not driven and remained parked in the driveway for two weeks, the police department notified the contact at approximately 1:00 AM that the horn was sounding continuously. The contact attempted to deactivate the horn using the security alarm key fob, but the attempt failed. The contact opened a vehicle door and attempted to start the vehicle with the door open. At that time, the doors locked automatically, and there was a burning plastic odor coming from the vehicle, and the horn continued sounding. The contact immediately exited the vehicle and removed fuses from the fuse box; however, the fuses were extreme

September 18, 2026Back Over Prevention

My 2020 Dodge Journey is subject to FCA Recall 59C / NHTSA Campaign 25V-552 involving the rearview camera. The camera malfunction affected the rearview image used when backing. While the recall was open, I contacted an authorized Dodge dealer. I was advised that FCA's official recall remedy/parts had not yet been released. The dealer nevertheless offered a customer-paid camera replacement and provided pricing. Because the vehicle was used for rental, the open safety recall also prevented it from being listed on the rental platform. In approximately October 2025, while the official recall remedy remained unavailable, the rearview camera was replaced at my expense. I later submitted a pre-noti

August 22, 2026Electrical System

When starting my car and turning on my air or heat component the front will turn on but the components in the middle won’t! You have to hit the panel to make it turn on and when your driving the middle component shuts off losing power and dims the lights and dash lights with radio screen! I’ve had this issue since I purchased this car 3yrs ago and the business just says oh they have that issue why do I have to pay to rewire my electrical system and paying over $17k for this vehicle it should have been covered by the warranty

August 13, 2026Back Over Prevention

The contact owns a 2020 Dodge Journey. The contact stated that while reversing the vehicle, the rear-view camera was inverted. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 97,000.

August 10, 2026Electrical System

The wiring harness for back hatch the coating of the wire are all cracking . The passenger side rear back up light wasn’t working and the harness is cracking the wiring when opening and closing the hatch . I have picture. It looks worse in person

2020 Dodge Journey crash test ratings

VersionOverallFrontalSideRollover
2020 Dodge Journey SUV FWD★★★★★★★★★★★★★★★★★★★★

Driver aids on the tested 2020 Dodge Journey: electronic stability control standard, forward collision warning no, lane departure warning no. Rollover risk: 18.5%.

2020 Dodge Journey recall FAQ

Does the 2020 Dodge Journey have any recalls?

Yes. NHTSA lists 1 safety recall for the 2020 Dodge Journey. The most recent, filed August 26, 2025, concerns the back over prevention.

What are the most common 2020 Dodge Journey problems?

Owners have filed 66 complaints with NHTSA. The most reported area is electrical system (20 reports), followed by unknown or other.

Is the 2020 Dodge Journey safe?

The 2020 Dodge Journey earned up to a 4-star overall safety rating in NHTSA’s New Car Assessment Program crash tests.

How do I get a recall fixed on my 2020 Dodge Journey?

Contact any authorized Dodge dealer. Recall repairs are free, even if you are not the original owner or the warranty has expired.