2020 Ford Expedition owner complaints
428 complaints filed with NHTSA, including 5 crashes, 7 fires, 27 injuries and 0 deaths.
Problems by component
Recent complaints
October 29, 2026Power TrainEngine
2020 Ford Expedition 10 speed transmission Numerous times while driving in the [XXX]/[XXX] area we were attempting to merge into traffic. While trying to merge, we pressed the gas in order to merge into traffic and the powertrain seized up with a total loss of power (it was basically like it went into neutral) and the RPM’s jumped to 6000-7000 rpm. When we let off the gas, the transmission finally slammed back into gear with a loud clunk and it finally re-engaged. This shifting situation has happened several times over the past 8-12 months. Just recently (XXX) it happened three times in that day. This is an extremely dangerous issue. The last incident there was had a cement truck coming up o
October 27, 2026Power Train
The contact owns a 2020 Ford Expedition. The contact stated that while driving at 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a grinding sound coming from the engine and the engine was raised; however, the vehicle failed to drive forward. Additionally, the power train warning light was displayed. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed not to bring the vehicle back. The contact referenced NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure,
October 26, 2026Power Train
When accelerating hard, the vehicle attempted to downshift the transmission, but failed and all power was suddenly lost. Vehicle transmission was loud and grinding. Warning lamps stating Shift failure was displayed but disappeared quickly. After removing acceleration, transmission seemed to slip into gear and normal acceleration was restored. About 30 seconds later when holding constant speed, vehicle suddenly jerked and downshifted unexpectedly, again grinding could be heard and RPM's shot extremely high. Again foot was removed from acceleration and normal driving was restored.
October 15, 2026Unknown or Other1 injury
The little cubby in my car where I keep my phone charger literally sliced the side of my finger open. I was just reaching in there like I normally would, and somehow the edge caught my finger and cut it so badly that it took a piece of the side of my finger off. I never would have imagined something as simple as reaching into the little compartment in my car could cause an injury like that. It happened so quickly, and it honestly caught me completely off guard. Now I’m sitting here with my finger hurting, wondering how something in my own car could be sharp enough to do that much damage!
October 15, 2026Power Train
My car is a 2020 Ford Expedition Max with under 39,000 miles. A major transmission issue was just discovered while getting the 40,000 mile service. I believe it is the same issue as described under Recall 26S48. The car suddenly shifted into Neutral while driving on the freeway two separate times. The car is currently at the dealership, they got a P07E code, but did not experience the issue themselves.