2023 Ford Expedition owner complaints
65 complaints filed with NHTSA, including 5 crashes, 4 fires, 7 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance4 Recent complaints
September 30, 2026Electrical SystemUnknown or Other
A few months ago, I noticed there was a delay in the power running board on the drivers side. The passenger side running board came up but the drivers side would only come up after driving for a minute. Now, the drivers side does not come up, without assistance. The motor still moves. It be gins to come up, rising about an inch before immediately going back down, as if something is blocking it. It has been cleaned, free of debris, and lubricated and the issue continues. We got it back in manually, and turned them off for about a week, we continue to try, as we read things on the ford forums but no avail. The worst part is it seems like it doesn’t go all the way in, I tripped getting out of t
July 22, 2026Steering
While leasing this vehicle from Hertz via Priceline out of Seattle the vehicle was always was extremely difficult to keep in is own lane. Didn't matter if you were doing 20 mph or 60 mph. This was brought to Hertz via Priceline and they have not answered back to what the issues were other than saying no one else complained about it an apparently are investigating the problem. This vehicle was picked up on April 29,2026 from SeaTac and returned on May 4,2026. Neither Priceline did nothing but gave a $25 credit and Hertz will not answer any attempts to contact them.
July 17, 2026Power Train
Driving on highway, tried to accelerate, the car was acting like it was in neutral and would not accelerate. Checked to ensure I was not. the car began decelerating and I started to pull over. As I entered the brake down lane - the car automatically switched to park jarring the car to a stop. The dashboard provided the following fault "shift system fault service required" Tried shifting to drive, neutral, reverse and each time it would shift back to park and give me the warning. Had to have the car towed. The dealership is very vague on the root cause of the issue saying i need a new transmission. I specifically asked if the root cause was the CDF drum issue but they will tell me why the fai
July 10, 2026Electrical System
The contact owns a 2023 Ford Expedition. The contact stated that while parked and turned off, the vehicle suddenly started independently. The contact turned off the vehicle manually. The contact stated that the failure occurred twice. The dealer was contacted, and an appointment was scheduled; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 22,080.
July 7, 2026Structure1 injury
The contact owns a 2023 Ford Expedition. The contact received notification of NTHSA Campaign Number 26V368000 (Structure); however, the part needed for the recall repair was not yet available. The contact stated that while reaching to pick up a debit card, the center console cup holder chrome plating, which had peeled off and stood upright, sliced the contact's pinky finger on her right hand. The deep gash required medical attention. No further information was available. The contact associated the injury with the recall. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of t