2024 Ford Explorer owner complaints
29 complaints filed with NHTSA, including 3 crashes, 1 fire, 6 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance4 Recent complaints
October 22, 2026Unknown or Other1 injury
I am formally reporting a serious safety incident involving the original factory-supplied tire jack provided with our 2024 Ford Expedition Limited. Vehicle: 2024 Ford Expedition Limited VIN: [XXX] Incident Date: [XXX] Location: [XXX]. While attempting to change a tire, my husband, [XXX], experienced a sudden loss of stability when the factory-supplied jack slipped, causing the vehicle to fall and trapping him underneath. My husband underwent total knee replacement surgery approximately two and a half months ago. The Expedition came down onto his surgically repaired leg, potentially causing additional injury. Even more concerning, the Ford-provided jack slipped three times during this inciden
October 16, 2026Unknown or Other1 injury
On [XXX] I was grabbing my wallet from the center console of the vehicle and the peeling chrome piece tore my left ring finger open. It was a flap tear that required an urgent care visit to fix/stop the bleeding. They applied derma bond and other bandaging to help stop bleeding and heal the wound - I also had to go back into urgent care on [XXX] to re-treat the wound after the initial bandaging fell off. My local dealer (Greiner) inspected the vehicle on [XXX] and provided a repair order to prove that the chrome trim piece was indeed peeling and sharp and subject to the recall. I contacted ford's customer service today, [XXX], to request reimbursement of medical expenses, some kind of interi
October 6, 2026Forward Collision AvoidanceCrash
While leaving a parking lot the vehicle was pulling out a parking spot in reverse, as the vehicle changed from reverse to drive, teh vehicle randomly started accelerating without cause, the gas pedal was not initiated and there was no pedal influence at all. The car had an internal computer issue and started to sort through the cruise control settings, adapative cruise control settings, and just started accelerating out of nowhere without being told to do so. The car was able to come to a complete stop after the driver reacted quickly;y and swiftly, scaring the passenger of the vehicle which was his wife, and his (2) daughters one of which is an infant and the other a toddler. This was a sca
September 24, 2026Unknown or Other
As I drove down the road my sunroof exploded, glass flew everywhere and scratched the top of vehicle
September 22, 2026Air BagsCrash1 injury
Officer was involved in a crash where the vehicles airbags were deployed. When the driver side seat airbag deployed it vented its gas towards the driver. When this happened the heat from the deployed air melted components on his police utility belt. If not for the police belt there is a high probability that the driver would have suffered burns similar to one of our other officers. We would like to know the reasoning behind the airbag vent being directed towards occupants.
This page combines NHTSA records for: Explorer, Explorer HEV.