2023 Mercedes-Benz Sprinter 2500 Crew recalls

No safety recalls, 38 owner complaints. Official NHTSA data.

No recalls found for the 2023 Mercedes-Benz Sprinter 2500 Crew in NHTSA’s database.

0Recalls
38Complaints
2Crashes & fires reported
N/ANHTSA overall rating

Not every 2023 Mercedes-Benz Sprinter 2500 Crew is affected by every recall. Check your VIN to see open recalls on your exact vehicle.

Check my VIN

2023 Mercedes-Benz Sprinter 2500 Crew owner complaints

38 complaints filed with NHTSA, including 0 crashes, 2 fires, 0 injuries and 0 deaths.

Problems by component

Engine12
Power Train10
Fuel/Propulsion System10
Unknown or Other8
Electrical System4
Steering4
Wheels2
Suspension2
Forward Collision Avoidance2
Service Brakes, Hydraulic2

Recent complaints

October 11, 2026Power TrainFuel/Propulsion System

The High-Pressure Fuel Pump (HPFP) and corresponding fuel delivery pressure regulator/sensors have suffered an internal mechanical failure. The system intermittently fails to maintain commanded rail pressure, leading to critical engine cylinder misfires (P0302, P0304) and severe long-term fuel adaptation breaches (P00C600, P008992, P017184, P218862). This defect is physically causing raw gasoline to leak into the combustion chambers, oil crankcase, and exhaust tract. The vehicle and all compromised components are fully intact and available for immediate inspection upon request. My life and the safety of surrounding motorists were put at risk during a severe incident on the highway. While dri

October 8, 2026Electrical SystemEngine

The ECM harness was wired too close to a sharp metal piece within the engine bay, the clip MBZ uses to secure it was insufficient to hold it back, the thick wiring harness got caught on the metal piece and overtime got cut deeply causing a short with thermal issues spreading to other components, the wiring harness melted together and caused so much heat in the engine bay that other components touching the thick wiring also have visible melt spots, if it wasn't caught because we got a shock from a metall component of the car and therefore realized there must be a short it could've potentially posed a fire risk.

July 3, 2026Electrical SystemFire

On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire. I asked him to call the fire department.

March 24, 2026Unknown or Other

In August 2025, I had taken the van for a drive to charge things up, got home, put it in park and parked it in my driveway, which has a mild slope. ~ 30 seconds - 1 minute after me leaving the vehicle, it rolled backward out of the driveway, across a busy street and 1/4 into my neighbors yard. I was mortified, there is usually a lot of people walking their dogs, kids etc...and cars going by. The vehicle was stopped by the curb vs the 2nd back tire (Thie first one cleared the curb and was in my neighbors lawn. It ALMOST hit a BIG tree. I pulled it back into the driveway & checked it again, worried I may have somehow not put it in park, but it did it over and over again. Shortly after I put it

November 21, 2025WheelsUnknown or Other

2023 Sprinter van jack was pulled out for the first time to be used last week and found to be unsafe. The jack base is crowned in center, the edges flare upwards and large gouge/groove in metal base, causing the jack to noticeably wobble and rock in manner that it is unsafe to use, fear of jack tilting and dropping van onto user of jack. Jack base has obvious defects and unsafe to use. Have contacted dealer and referred to MBUSA who provided a case # and no resolution to provide a safe jack to replace the defective jack.

2023 Mercedes-Benz Sprinter 2500 Crew crash test ratings

VersionOverallFrontalSideRollover
2023 Mercedes-Benz Sprinter 2500 Crew Van (LWB) PV RWDNot ratedNot ratedNot ratedNot rated
2023 Mercedes-Benz Sprinter 2500 Crew Van (LWB) PV AWDNot ratedNot ratedNot ratedNot rated
2023 Mercedes-Benz Sprinter 2500 Crew Van (SWB) PV RWDNot ratedNot ratedNot ratedNot rated
2023 Mercedes-Benz Sprinter 2500 Crew Van (SWB) PV AWDNot ratedNot ratedNot ratedNot rated

Driver aids on the tested 2023 Mercedes-Benz Sprinter 2500 Crew: electronic stability control standard, forward collision warning standard, lane departure warning optional.

2023 Mercedes-Benz Sprinter 2500 Crew recall FAQ

Does the 2023 Mercedes-Benz Sprinter 2500 Crew have any recalls?

No recalls are currently listed for the 2023 Mercedes-Benz Sprinter 2500 Crew. Check again before buying, as new recalls can be issued at any time.

What are the most common 2023 Mercedes-Benz Sprinter 2500 Crew problems?

Owners have filed 38 complaints with NHTSA. The most reported area is engine (12 reports), followed by power train.

Is the 2023 Mercedes-Benz Sprinter 2500 Crew safe?

NHTSA has not published an overall crash test rating for the 2023 Mercedes-Benz Sprinter 2500 Crew.

How do I get a recall fixed on my 2023 Mercedes-Benz Sprinter 2500 Crew?

Contact any authorized Mercedes-Benz dealer. Recall repairs are free, even if you are not the original owner or the warranty has expired.

This page combines NHTSA records for: Sprinter 2500 Crew Van (LWB), Sprinter 2500 Crew Van (SWB).