No recalls found for the 2023 Mercedes-Benz Sprinter 3500 Crew in NHTSA’s database.
Not every 2023 Mercedes-Benz Sprinter 3500 Crew is affected by every recall. Check your VIN to see open recalls on your exact vehicle.
Check my VIN2023 Mercedes-Benz Sprinter 3500 Crew owner complaints
17 complaints filed with NHTSA, including 0 crashes, 0 fires, 0 injuries and 0 deaths.
Problems by component
Recent complaints
The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving 65 MPH, there was an abnormal metal grinding sound coming from the rear of the vehicle. While driving at various speeds, the vehicle went into LIMP Mode. The transmission was shifted into neutral(N) and the vehicle was restarted. The vehicle was taken to the dealer, who diagnosed the vehicle with pinion bearing failure and the LIMP Mode failure causing an Emissions issue. The rear axle, air charger GPS, turbo, and oil sensor were all replaced. The vehicle was taken to the dealer and was diagnosed with the same failure. The vehicle was repaired. The manufacturer was informed of the failure and a case wa
The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving approximately 35-40 MPH, the vehicle went into LIMP Mode. The contact was able to shift to neutral and restart the vehicle. The failure reoccurred at approximately 40,000. The failure became more frequent and was recurring every 3,000 to 4,000 miles. The vehicle was taken to the dealer, who diagnosed the vehicle with an inoperable air charger for the turbo charger. The failure persisted, and the vehicle was returned to another dealer, Mercedes-Benz of Arrowhead (9260 W Bell Rd, Peoria, AZ 85382) to be diagnosed and the vehicle was diagnosed with engine failure. The contact was informed that the engine
There was an SRS Error message. The SRS system is non-functional on a vehicle with 400 miles. The dealership has attempted to fix the problem by replacing the fuse and control unit, but it appears to be a coding - programming issue. An engineering case has been opened for 2 weeks, but they have given me no notice of what or when the next step takes place.
I am filing a formal complaint against Lazydays RV (Tampa, FL) for repeat violations of NHTSA safety standards and probable violation of their 2022 Consent Agreement and Compliance Monitoring Order. In May 2024, I purchased a 2023 Mercedes-Benz Sprinter RV from Lazydays. The vehicle was sold as “new” and delivered to South Carolina. Upon delivery, I discovered it had been stripped of OEM parts and tampered with prior to shipment, including a non-OEM “Tampa Bay Battery” substituted for the factory-installed Mercedes-Benz battery. That non-compliant battery failed in May 2025, leaving us stranded and requiring an emergency replacement. Lazydays also failed to register the manufacturer’s warran
Vehicle suddenly lost ability to accelerate. After driving narrow mountain roads with a lot of downshifting and upshifting, vehicle was on a long, gradual downgrade, then approached a long, slight (4%?) upgrade. Vehicle would not maintain speed and began to decelerate. Pushing the accelerator to the floor did nothing. Attempted to manually shift gears, but transmission would not downshift, or upshift. This almost resulted in being rear-ended by a semi. The speed limit was 55 and vehicle had decelerated to ~25 mph by the time I found a place to pull over. I stopped and was able to shift into Park. Revved engine and it behaved normally. I shut off engine for 1 minute and then restarted. Transm
2023 Mercedes-Benz Sprinter 3500 Crew crash test ratings
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2023 Mercedes-Benz Sprinter 3500 Crew Van PV RWD | Not rated | Not rated | Not rated | Not rated |
Driver aids on the tested 2023 Mercedes-Benz Sprinter 3500 Crew: electronic stability control standard, forward collision warning standard, lane departure warning optional.
2023 Mercedes-Benz Sprinter 3500 Crew recall FAQ
Does the 2023 Mercedes-Benz Sprinter 3500 Crew have any recalls?
No recalls are currently listed for the 2023 Mercedes-Benz Sprinter 3500 Crew. Check again before buying, as new recalls can be issued at any time.
What are the most common 2023 Mercedes-Benz Sprinter 3500 Crew problems?
Owners have filed 17 complaints with NHTSA. The most reported area is power train (3 reports), followed by electrical system.
Is the 2023 Mercedes-Benz Sprinter 3500 Crew safe?
NHTSA has not published an overall crash test rating for the 2023 Mercedes-Benz Sprinter 3500 Crew.
How do I get a recall fixed on my 2023 Mercedes-Benz Sprinter 3500 Crew?
Contact any authorized Mercedes-Benz dealer. Recall repairs are free, even if you are not the original owner or the warranty has expired.