2022 Ram Promaster owner complaints
68 complaints filed with NHTSA, including 1 crash, 1 fire, 0 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance15 Engine and Engine Cooling2 Recent complaints
October 21, 2026SteeringElectrical System
Complete loss of electric power steering assist while driving. On[XXX] in Austin, TX, the power steering began acting up at approximately 45 mph, then fully gave out at about 10 mph while parking, and I could no longer steer the vehicle. No crash or injury occurred, but losing steering at road speed put me and others at serious risk of a crash. Prior symptom: about 45 days earlier (early September 2026), the steering wheel jerked randomly while driving. Warning lamps: UNKNOWN. The vehicle was taken to Covert Dodge Ram (Ram dealer, Research Blvd, Austin, TX), which confirmed the failure and identified the electric power steering wiring jumper harness between the EPS gear and the EPS module as
October 8, 2026Electrical SystemStructure
SINCE NEW THE ROOF HAS LEAKED WATER. BROUGHT TO DEALER TWO TIMES. BOTH TIMES THEY PUT TYPE OF SEALER THAT ONLY WORKD FOR A FEW MONTHS THEN THE SECOND JUST A FEW DAYS. THE SEALER THEY USED SECOND TIME WAS WHITE (OUR VEHICALE IS BLUE) .HAD TO BRING TO A BODY SHOP TO REPAIR AND PAY OUT OF POCKET. WE HAD ISSUES NOT BEING ABLE TO TURN OFF THE ENGINE WITHIN THE FIRST YEAR AND HAD TIO PULL THE FUEL PUMP FUSE TO SHUT DOWN EVENTUALLY DEALER WAS ABLE TO REPAIR THE COOLANT RESOVOIR SPRANG A LEAK WITHIN THE 2ND YEAR AND WE REPLACED OUT OF POCKET. THE PASSENGER SIDE WINDOW ACTUATOR BROKE, HAD FIXED AT DEALER THEN IT BROKE A WEEK LATER, HAD DEALER REPAIR AGAIN. THE WINDSHIELD COWL LEAKS RAIN WATER INTO AN
October 3, 2026Steering
As I was turning into traffic from a stop, the power steering failed to work. I did not have strength to turn the steering wheel and needed someone else to drive it. There were no warnings prior to the failure, but as it failed, several items flashed. I am waiting for more information from the service center/dealer. Although it seemed that the power steering would work intermittently, the service center stated that the rack and pinion were "dead on the bus," which is vernacular that is unfamiliar to me. They have not yet informed me as to how or why the mechanisms failed.
September 30, 2026Steering
The contact owns a 2022 Ram Promaster 1500. The contact stated that while driving and turning the steering wheel, the steering wheel became stuck in the position turned. After restarting the vehicle, the failure was self-corrected. The contact stated that the failure occurred while driving and turning in either direction and while driving forward or while reversing. The failure mileage was 41,000.
September 15, 2026SteeringPower Train
I bought a New Dodge Ram 3500 cargo van in 2022. The van currently has 48,000 miles and the steering started violently pulling, almost causing a wreck on a couple of occasions. I took into the dealership and they said the wiring harness for the steering rack is bad and not under warranty. This is a manufacturer defect, looking online there are hundreds of cases just like mine, with a couple of serious wrecks. The manufacture knows that water is getting in the steering harness wiring, causing it to short out and corrode. The dealership is telling me that not only is the part not under warranty, but they don't have it and have no idea when they will get this part. I had the exact same issues w