2024 Ram Promaster owner complaints
12 complaints filed with NHTSA, including 0 crashes, 1 fire, 0 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance3 Recent complaints
June 18, 2026Steering
Elections power steering failed and could not steer . Corrosion on plugs ram had to replace every part of power stering
June 18, 2026Lane DepartureForward Collision Avoidance
I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my Ram service center in Shakopee, MN multiple times. They stated that there was nothing they could do about it because of some publication from RAM. They told me to escalate the concern.
June 11, 2026Unknown or Other
I need to file a complaint because there is no fix available for this and the recall has been in place for almost 9 months - i have been unable to rent or sell or use this vehicle with the open recall that there's no fix in place for. I heard that Stellantis (FCS USA) had said that these vehicles that were outfitted for private use were not under the recall anymore, but i'm not seeing any information to this effect. on some VIN recall lookup sites, it doesn't show anyrecalls. but NHSTA still shows that this VIN is affected by Manufacturer Recall Number67C NHTSA Recall Number25V-720 PLEASE message me - I am pursuing legal action against RAM because i can't use the vehicle.
June 2, 2026Electrical SystemEngineFire
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
May 7, 2026Forward Collision Avoidance
Adaptive Cruise Control (ACC) randomly quits working, produces a yellow warning light and digital message saying it has failed and service required. This failure happens at completely random times and last for hours to days and then randomly starts working again. This began happening after purchase in 2024 and was first sent into the dealership for repair in May 2024. The problem persisted with additional dealership visits in: June 2024, Sept. 2024, Jan. 2025, May 2025, Sept. 2025, Oct. 2025, Jan. 2026. Now my warranty is expired and dealership is refusing to work on the vehicle. Stellantis eventually put out TSB 08-065-25 which was completed Oct. 2025 and it did not fix the problem. All rep