2024 Subaru Ascent owner complaints
51 complaints filed with NHTSA, including 3 crashes, 0 fires, 1 injury and 0 deaths.
Problems by component
Forward Collision Avoidance4 Recent complaints
October 22, 2026Suspension
COMPONENTS: Suspension/alignment failed to maintain factory specs, destroying front inside tread. Vehicle/tires available for inspection. SAFETY RISK: Front tires worn to cords on inside edge, degrading traction and increasing blowout risk at highway speeds with family inside. America's Tire officially deemed vehicle unsafe. CONFIRMATION: Confirmed in writing by America's Tire (Store 1063, Order 5093420914) on 10/16/2026. Tech refused rotation due to severe inside wear, writing it "could be due to alignment". Authorized Subaru dealer inspected but verbally deflected and refused to provide any written safety assessment. INSPECTION: Inspected by America's Tire and an authorized Subaru dealer.
August 28, 2026Back Over PreventionForward Collision AvoidanceCrash
THIS VEHICLE WAS REVERSING, DETECTED AN OBSTACLE AND INSTEAD OF STOPPING, IT ACCELERATED UNCONTROLLABLY AND THEN CAUSED ME TO TRAVELTHROUGH THE FRONT YARD OF MY HOUSE. EVEN THOUGH THE REVERSE AUTOMATIC BRAKING SYSTEM DETECTED THE OBJECT THE VEHICLE CONTINUED TO ACCELERATE. I THEN PUT THE VEHICLE IN DRIVE AND CONTROLLED THE VEHICLE SO IT WOULDN'T HIT ANYONE ON THE STREET OR MY HOUSE. THIS DID CAUSE A COLLISION IN MY FRONT YARD WITH A GAS LAMP POST AND ALMOST CAUSED ME TO HIT MY HOUSE. THIS VEHICLE HAS THE RAB DETECTING SYSTEM THAT FAILED AND CAUSED DAMAGE TO THE VEHICLE.
August 26, 2026Electrical SystemUnknown or Other1 injury
While driving, shortly after starting the trip (after traveling approximately a quarter mile), I felt what seemed like a bite or an electric shock on my left ankle, at floor level. I immediately pulled over and stopped the vehicle. My sock had a burn/hole in it, and I sustained three distinct marks on my ankle. There were no dashboard warning lights on before, during, or after the incident. This startled me while I was actively driving and could have caused a loss of vehicle control, particularly if it had occurred at higher speed or in traffic. The vehicle has since been inspected twice: once by the selling dealer's service department, and once by the manufacturer's own field specialists, i
June 15, 2026Tires
I am submitting this complaint regarding the original-equipment Falken ZIEX ZE001 A/S 245/50R20 tires installed on two separate 2024 Subaru Ascents owned by my family. The vehicles were purchased approximately one month apart and are operated under similar New England driving conditions. Both vehicles were equipped with identical factory-installed Falken tires. Beginning at relatively low mileage, both vehicles exhibited substantially similar wet-weather traction concerns, including hydroplaning tendencies and reduced traction during rain. As tread depth decreased, traction in snow, slush, and icy conditions also deteriorated significantly. Both vehicles experienced loss-of-traction events d
May 28, 2026Power TrainEngineVisibility/Wiper
While pulling up to a drive thru window the vehicle shuddered and the engine shut off. I lost all power steering and had to come to a stop, shift into park, then restart the engine. No check engine lights or warnings illuminated. There were no status messages to indicate what caused it to shut off. Also the driver side mirror shakes a lot, just like all the other reports say.