2025 Subaru Ascent owner complaints
15 complaints filed with NHTSA, including 2 crashes, 1 fire, 1 injury and 0 deaths.
Problems by component
Recent complaints
September 21, 2026Vehicle Speed ControlCrash1 injury
The contact owned a 2025 Subaru Ascent. The contact stated that while pulling into a parking spot with a foot on the brake pedal, the engine suddenly revved loudly and unintendedly accelerated. The vehicle crashed into a pole head-on and came to a stop. The vehicle was towed from the scene and was deemed a total loss. The contact sustained cuts on the hands, a sore back, a brain bleed, and body soreness. Medical attention was sought. The dealer was notified of the failure. The failure mileage was 22,000.
August 17, 2026Air Bags
Was getting out the car the door shut car door and side curtain on drivers side and drivers seats airbag deployed. My children were in the car no injuries during event. But, could have depending on when the airbags would have deployed if not then. Please inspect. Had manufacturer come inspect and was denied repair. No lamps or messaged reported. (Nothing was in the door way when door was shut)
July 23, 2026Steering
2025 Subaru Ascent has a popping noise randomly usually when turning left. Dealership services can not find the source.
June 26, 2026SteeringElectrical SystemService Brakes
The car will spontaneously brake for no reason while driving forward and reverse. The steering wheel will spontaneously steer you out of the lane. The doors will lock while you are in the car and you can't get out for about 30 seconds. The deck door will come down on you unexpectedly while loading items. It has hit us in the head or makes us twist our back to lift it up. The stereo system has a mind if it's own. The eye site goes on and off for no reason. These safety issues concern us. We have had it in the service department three times and they can't duplicate the problem. They have had it since June 6th and drove it 30 miles in 20 days. I don't think they drove it long enough to duplicat
June 25, 2026Forward Collision Avoidance
Traveling in my 2025 Subaru Ascent with cruise control set at 50mph. Bright sunny day, no shadows on the road and no vehicles in front of me. My vehicle slammed on the brakes out of nowhere. Held deceleration about 5-7 seconds and then resumed cruising speed. The road I was on is generally busy. I got very lucky there was no one behind me or I would have been rear ended.