2022 Toyota RAV4 Prime owner complaints
22 complaints filed with NHTSA, including 5 crashes, 0 fires, 2 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance1 Recent complaints
October 9, 2026Visibility
The contact owns a 2022 Toyota Rav4 Prime. The contact stated that while driving 30 MPH, there was a popping sound coming from the vehicle and the sunroof simultaneously exploded, causing shattered glass to fall onto the closed shade cover. The contact continued driving. The dealer was notified of the failure by phone but denied helping. The failure mileage was approximately 100,300.
May 17, 2026Service BrakesCrash
I was beginning to slowly back out of a parking space in a super market parking lot. I had not put my foot on the accelerator because my car begins to slowly inch backwards once it is put into reverse. As the car began to inch backwards, I saw a car approaching down the parking lot driveway behind me. I immediately stepped on my brake, but instead of stopping, my car began to race backwards, accelerating at a fast speed. The car never responded when I put my foot on the brake, so I was unable to stop the car. This caused me to crash into the car driving past me, and that finally stopped the car. Because I was almost perpendicular to the car I hit, and the driver was unable to get out of his
April 17, 2026Electrical SystemFuel/Propulsion System
Incident Detail: In April 2026, my 2022 Toyota RAV4 Prime (VIN: [XXX] ) suffered a critical failure where the charging cable became physically locked in the vehicle’s high-voltage (HV) charging port. I transported the vehicle to Ken Garff Cheyenne (authorized Toyota dealer), where management allowed non-certified, non-technical staff to perform unauthorized physical interventions on the HV port. No manufacturer-certified technician was provided for a safe diagnostic. Safety Hazard and Immediate Consequence: Following these unauthorized interventions, my wife (an educated automotive technician) determined the vehicle was in a hazardous state, risking thermal runaway or electrical fire. This
January 7, 2026Unknown or Other
The mechanized power liftgate— the rear door, the primary way to access the back of vehicle—fails to open & close as intended. A continuous beeping noise sounds due to the liftgate’s failure to fully open and close. We reported this issue to the dealer multiple times during 2025. The dealer refused to acknowledge or fix the problem.
December 9, 2025Visibility
The contact owns a 2022 Toyota Rav4 Prime. The contact stated that while driving approximately 50 MPH, there was a loud bang like a gunshot heard, and the sunroof shattered. The vehicle was pulled over to the side of the road, and the contact inspected the vehicle, but the contact was unable to determine the cause of the shattering of the sunroof glass. The vehicle was then taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,500.