2022 Toyota Prius Prime owner complaints
8 complaints filed with NHTSA, including 3 crashes, 0 fires, 0 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance2 Engine and Engine Cooling1 Hybrid Propulsion System1 Recent complaints
June 25, 2024Engine and Engine CoolingHybrid Propulsion System
The contact owns a 2022 Toyota Prius Prime. The contact stated while depressing the accelerator pedal, the vehicle failed to accelerate as intended. The contact stated multiple unknown warning lights had been temporarily illuminated. The vehicle was taken to a local dealer however, the cause of the failure could not be determined. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V734000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 12,000.
September 12, 2023Vehicle Speed Control
The contact owns a 2022 Toyota Prius Prime. The contact stated while driving at approximately 25 MPH, the vehicle suddenly experienced unintended acceleration, and the vehicle accelerated to 50 MPH before the contact was able to stop the vehicle by depressing the brake pedal. The contact stated that the failure reoccurred the following day. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 700.
January 14, 2023Steering
I don't feel safe to drive my vehicle on the highway because the steering wheel ( the front end) very weak so when I drive the car it pull me to the left and to the right i went to the dealership where I purchased the car to check the vehicle, the technician told me that the steering wheel very sensitive and they cannot do anything about. I called Toyota to let them know about the issue i have then Toyota told me the dealership will contact me within 24 hours and i am still waiting for more than a week. The issue is very serious and it's related to my life safety. Thanks
September 4, 2022Vehicle Speed ControlForward Collision Avoidance
When adaptive cruise control is engaged and a car cuts in front of you the car will accelerate rapidly at first nearly hitting the car before it slows.
July 27, 2022Electrical SystemFuel/Propulsion SystemCrash
Prior to making a turn into a residential driveway, the vehicle throttled up and there was no response from the vehicle when the brakes were applied. The vehicle would not stop in motion. Based on my experience of this event, it is my firm belief that the vehicle shut down completely as a result to correct the throttle event, and the vehicle was not responsive to application of brake to bring the car to a stop. The safety and the safety of other was put at risk because the car would not come to a stop and the vehicle did not respond. If there would have been someone in the driveway, or this would have occurred on roadway, this would have caused catastrophic property damage, injury or death.