2021 Volkswagen Tiguan recalls

A software update from Volkswagen causes the infotainment system to crash and become unusable and no longer functions. Car owner is forced to purchase a new infotainment control system which is back ordered nationally with no estimation of arrival. The back up camera, and rear traffic warning no longer works as the screen is black. There is no radio, safety controls, vehicle notifications, no media control or connectivity to phones. This is a national problem, this is effecting thousands of Volkswagens through various models and years. Its a known problem, and Volkswagen is aware of it caused by their mandatory OTA update.

I am writing because of a premature rear axle coil spring fracture , which could have caused immediate risk of tire puncture and loss of vehicle control. An engine light had come on in our vehicle, and we brought it in to the dealer to find out why. They could not find any reason that the light had come on, and said everything was fine, but that they did find that the rear spring was broken. We are aware that in 2019, Volkswagon had a recall on some of its models, and I believe that there is a design flaw that made this happen in our vehicle. The technician sent us a video of the situation. Unfortunately, the file of this video is too large to attach.

The high pressure fuel pump has failed within 40,000 miles and now again at 110,000 miles. It causes the vehicle to randomly turn in drive and while idle. It has had oil consumption issues and oil leak issues that constantly occur. The dealer has replaced the high pressure fuel pump under warranty 40,000 miles and has now detected it needs to be replaced again at 110,000 miles. I paid for oil leak repair which was over 5,000 dollars and now I have another oil leak issues with the oil separator.

At 58,218 miles, the engine on this 2021 Volkswagen Tiguan failed after excessive oil consumption progressed to engine knocking. The vehicle was brought to Volkswagen of Orange Park on July 24, 2025, for excessive oil consumption. The dealer performed a second oil-consumption test. During the test, the engine was heard knocking. The dealer removed the oil pan and found excessive metal. Volkswagen replaced the engine under warranty. The repair invoice was dated August 31, 2025. This created a safety concern because an engine failure can cause loss of propulsion or stalling while driving. The dealer confirmed and repaired the condition.

At approximately 53,876 miles, my 2021 Volkswagen Tiguan experienced a severe, premature failure of the Positive Crankcase Ventilation (PCV) valve / oil separator assembly. The failure of this component caused an immediate, dangerous buildup of internal crankcase over-pressurization. Because the excess pressure could not vent safely, it caused a catastrophic domino effect through the engine block, structurally blowing out multiple critical engine gaskets and rubber oil seals. Furthermore, the extreme downward pressure physically cracked the factory-installed composite plastic oil pan, leading to an immediate and rapid engine oil leak. A sudden and rapid loss of engine oil and internal oil pr