NHTSA recall 20V-716: Back Over Prevention

Volkswagen Group of America, Inc. · Reported November 18, 2020 · 3 affected model years

Back Over Prevention recall

20V-716
November 18, 2020 · Volkswagen Group of America, Inc.
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Recall details

NHTSA campaign number20V716000
ManufacturerVolkswagen Group of America, Inc.
Report dateNovember 18, 2020
ComponentBack Over Prevention: Sensing System: Camera
Fixed over the airNo

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

View on NHTSA.gov ↗

Affected vehicles

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